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August 2024 by Leah Arteaga
Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++
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August 2024 by Ann Nguyễn
One of the employees was particularly unprofessional and rude. He was annoyed just because i asked a question like he expected everyone to know everything. And he always flies the receipt at me in the end.
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June 2024 by Andrés González A.
Fast service. Edwan, great men??
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February 2024 by Aidan Mundy
Small front area, and definitely busy, but clerks seemed helpful and efficient. Of the 6-8 post offices I've visited in this area, this is the only one where the clerks hand-canceled my non-machinable letters at the counter; I'm very thankful for this, as it helps ensure they are not damaged. Boston has a lot of terrible post offices, but this one is an exception. Kudos to the staff here.
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January 2024 by Stephanie Augusta
waited in line for a simple change of address. didn’t have forms and couldn’t do anything about it. Terrible customer service, should be stocked with all services. shame
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December 2023 by Liriko Guerrero
bad service
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April 2023 by Carrie P.
I wish mail carriers were taught how to read. My mail has been delivered to other addresses, and I've received mail that isn't mine. The Roslindale post office is a disaster. For the past two summers I completed a request to have my mail held for a week while I was on vacation. In both instances I came home to find all my mail stuffed in my mailbox. These employees are either lazy, incompetent, or both. They don't even deserve one star.
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April 2023 by Degen Beezy
Very busy but staff is always happy and ready to work No complaints they all work very well under pressure by far the best usps in boston
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October 2022 by John Lally
Like traveling back in time 3-4 decades
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July 2022 by Michael Mcintosh
Better than west rox post office that’s for damn sure. Easy and quick. Like it should be . And treated with kindness and respect by the workers . It’s a good post office …
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May 2022 by Jianqing Gao
Helpful staff! Short wait, Wonderful experience!
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September 2021 by John Ovesen
Easier than J.P. or Westie post offices but remember the Federal Government hired one window person to help customers from 8 to 10 a.m. and after 10 a.m. you'll have 2 window clerks to help you with your postal needs. Remember if ONE PASSPORT appointment comes in you'll be back down to one clerk to help the line. NOTE: BE PATIENT! Can't expect one person to know why your mail isn't delivered or missing etc. As a former employee the carrier to window clerk is willing to help you but don't rattle their cages. You think your job is tough? You think your office is bonkers? Try carrying for 10 to 12 hours on the streets or dealing with rude customers because you are trying to find a needle in a haystack. BE PATIENT. WAIT. The staff (window clerks) are pretty cool. And all WINDOW CLERKS LOVE CHANGE! So if you have SINGLES or COINS. FIVES AND TENS They'll LOVE YOU if you don't mind taking a $20 bill in exchange for your singles, fives etc.
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June 2021 by Joanne Ruddy
The staff are always pleasant and helpful.
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November 2020 by Daniel Howard
Very kind workers who are extremely patient!
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May 2020 by Virginia Velazquez
2 of my packages were updated to return to sender, when I’m home and no came with my packages. This is the second package that was taken by the postal service! I’m filing a police report because it’s obvious that someone it’s taking these packages internally!
