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August 2024 by Jamie O'Meara
Terrible service. They don't know what they're doing or talking about at this location. Lines are very long I'm only assuming for the same reason.
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August 2024 by Bolun Chen
Staffs are friendly and professional. Opens on Saturday. Expect some waiting.
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August 2024 by Dr. MARS
All the staff, I mean, every one of them are very helpful and very friendly. You guys are the best. And as I always say, God bless America and you guys.!!
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June 2024 by Suvam Mukherjee
Each USPS branch seems to be setting a new benchmark with respect to poor service. We found the staff to be quiet rude.
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March 2024 by arlene lowell
Mail was marked held at post office per customer request, I never requested it be held. Tried calling Brighton PO for over an hour and everytime phone rang and rang and went to busy signal at 3min50 seconds. No one every answers they just disconnect you. Horrible service Brighton!
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February 2024 by Jack Amadon
Lost two(!) packages I was shipping out. Blamed DHL/UPS? Refused to help any further. Go elsewhere if you actually want packages shipped.
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January 2024 by Matthew Lin
In my experience, Paula was super helpful in helping me submit my passport renewal form. Fedex had lost my passport renewal application in the mail, so I had to submit another application through USPS with expedited processing and shipping. When I met with Paula, she saw that I didn't have all my documents, and she gave very clear instructions regarding what I needed and any other specifics. I didn't realize that this USPS office doesn't take passport photos, but she directed me to the CVS across the street while also saying that once I returned with the photos, she would help me right away after I returned. The whole process took two days, mainly because of errors on my part, and the whole time, Paula was patient and calm, which helped me out a ton. Eventually got my passport two weeks later and was still able to make it on my trip. Thanks, Paula!
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January 2024 by Ash
Came at 4pm on. Tues, not busy everyone was lovely
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January 2024 by Ben Giust
I've lived in Brighton for 5 years and I've never had a good experience. Pretty sure being rude and condescending for literally no reason is a requirement to get hired here.
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January 2024 by Ian Ste Croix
Totally went above and beyond to help get a Christmas gift for my niece to us in time!
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January 2024 by A Mitchell
Good and fast on any Saturday mornings in and out for mail and package pickup
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December 2023 by Danielle Lipiec
I am attempting to get in contact with the stores supervisor, Dan, at the post office’s specific request regarding and undeliverable package. I have called the given number 5 times, stay on the line for an operator, and then get hung up on each time. My package is being held hostage and there is no way for me to contact anybody about it
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December 2023 by Maria Vega
Best post office in a surrounding area, considering all post offices are understaffed. We all know the USPS is not like it used to be from years back.Waiting in line for close to an hour in P.O. was never heard of around the holidays. There are more people in the cities to serve. This P.O. do their best they can professionally.
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December 2023 by Ashlyn Gergins
Anan was the MOST helpful with me today. I am moving and was rather stressed about everything but he answered all my questions and made sure I got the best deal sending stuff to my new address. The other staff member there even let me borrow his sharpie. Very helpful and patient! Thank you USPS!
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December 2023 by Tim Martin
Do not order anything online via shipping from USPS in Brighton. The mailman that delivers near Oak Square is a thief and will take any package that is of value. USPS does not even allow you to file a claim unless you purchase insurance on the package.
