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September 2024 by Arjun Roy
Stylish, but expensive clothes and staff are a little dismissive and sometimes rude.
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August 2024 by Ethan Ackland
Hip shopping experience on Newbury St! Taylor was super helpful and managed to find a few different sizes of things in the back for me. Would give 5 stars but the store was unbearably hot inside, not sure I’d come back to this location.
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August 2024 by Dylan
This location is really better than most urban locations in boston. but it is way too hot in the store and it feels like there is no AC?
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August 2024 by Brent Duffy
The service was great but the store was absolutely sweltering , i don’t understand how anyone can work (or shop) under these conditions. Left without making the purchase I intended to make since I could not bare the heat any longer. Left like SpongeBob and Patrick at the end of the SpongeBob movie where they are all dried up.
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June 2024 by Nuwhelee Goteh
Kind staff that are very helpful if needed
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March 2024 by Ziqian Liao
I want to express my special thanks to two friendly staff, Kenny and Leo, who helped me find my bag I accidentally left in the store. Would love to shop there in the future. :)
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January 2024 by Xiang Li
just bought a dress from this store. the staff there was gossiping with her friends while checking out for me, she didn't focus on her work or looked at me at all. it turned out that she forgot to take off the magnet tag for me, now I have to figure out how to take it off by myself
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January 2024 by CC
The store manager is an unorganized mess which is showcased by the presentation of the store.
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October 2023 by elizabeth
Super cool clothes and fun stuff. Its a little dirty, and expect to either make a big dent in your wallet or leave empty handed
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October 2023 by Kerem Yucebas
Just urban
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October 2023 by Rhavee Wright
Loved it!
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September 2023 by Jongmin Kim
Sunday, Sept 3, 2023A kind employee named Leo was very helpful with my purchases, I'm very happy with my experience at Urban Outfitters. I have been to this particular location many times before but this was my best experience yet. This Urban Outfitters gets 5/5, a kind employee deserves a good review ???
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August 2023 by Nicole Mata
First time going to urban outfitters and they had so many cute things but the staff in the changing rooms were so rude. I made a mistake of going into a room that wasn’t a changing room but it was an honest mistake. I left and came back again and heard them talking while I was trying other clothing, I can clearly hear them talking and laughing about me.Totally ruined the experience :(
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August 2023 by August
Super cool clothes and fun stuff. Its a little dirty, and expect to either make a big dent in your wallet or leave empty handed
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July 2023 by Alison Lewis
I usually love Urban but wow is the staff here rude and totally ruined my experience. The one short girl with a nose ring was so disrespectful when I was trying stuff on and it felt like she was laughing at me and my friends. I will not be back at this location as I've never felt so offended by an interaction with a staff member before.