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September 2024 by Tina C
Bad customer service. Will not be coming back. Staff was really rude. Did not approach customer in friendly manner.
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August 2024 by Bram van Steen
I came in looking for some boxes, and two employees just straight up gave me incorrect information, and when I told them, they came up with weak excuses.
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August 2024 by Dilara Caygara
Terrible communication with the customer. Their attitude is not acceptable. UPS has to do something about this.
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July 2024 by Brendon Camp
You have to pay to use their computer to be able to pay to print a shipping label that was already paid for
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June 2024 by Skye Lambert
When I always come in this location the staff are so respectful and courteous.Despite the low reviews this store has received I can deeply say I appreciate all of the hard work they put in when handling customers service! The line sometimes be almost out the door and they treat every customer with respect. Thank you so much I really appreciate it !!
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June 2024 by Adrien Berlin
Super friendly and helpful staff! Helped me find the right box size and best cost for shipping.
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June 2024 by Kendra Sims
Amari was very helpful in getting a document notarized and mailed. In and out in 15 minutes!
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June 2024 by Morgan Pfeffer
Amari helped me out today and he was a great. I had a great customer service experience and the process of shipping items was effortless and quick
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June 2024 by Rhea Patel
Laughing at customers in difficult situations instead of being helpful? Do better, UPS Store, by training your manager properly. I've had multiple negative experiences with this supposedly "experienced" staff member, Tim. I am reporting this because his behavior was completely unacceptable.
Recently, I needed notary paperwork signed, but Tim completely dismissed it. Rather than being helpful or providing a reasonable explanation, he repeatedly stated, "he cannot sign" or "he refuses to sign." He showed no willingness to understand what I was trying to explain. UPS needs to improve their manager training. Instead of demonstrating appropriate demeanor, he was visibly disgruntled, arrogant, and even laughed at me with other customers. This level of service is unacceptable. Please learn how to treat your customers with respect and professionalism.
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June 2024 by Yash Gandhi
Their customer support, informative customer representative
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May 2024 by Anurag Singh
Staff is bad mannered. Specially male, no work ethics. Highly arrogant and disrespectful towards others. Worst UPS ever.
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May 2024 by Leah Barrows
The manager Tim was helpful in shipping out family heirlooms.
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April 2024 by F T (F.T)
Complicated printing service or they try there best to make it Complicated, debit card and cash not accepted . No help possible from the staff like usual they can't access the screens and computers .
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April 2024 by Kathy Yeager
The personal service that I received from employee Amari. I had issues with my Amazon labels etc. He was extremely professional knowledgeable, and especially friendly and eager to help. I came back a week later and he smiled and welcomed me. Rare to see this level of service these days.
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March 2024 by Аня Защекина
Two agents harassed me last week, one of them were very rude and another were shouting at me. I will not leave it like that, this is unacceptable.
