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August 2024 by Genise Gibbs
The staff at the store are GOOD and Decent people. I left my Nintendo Switch gaming device ($300) at this store and they held it for me. This could have easily been stolen, and I wouldn't have been able to trace it. Thank you! Thank you! Thank you!
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August 2024 by Leah A
This store is ALWAYS so helpful. I walked in with the wrong label and Kitty patiently assisted me with fixing the problem so I could return the items. She’s fantastic 5⭐️!
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June 2024 by gwendolyn Wright
Excellent customer service!
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June 2024 by Kristina
I was helped by an employee named Kitty who was very helpful and patient. I was sending important documents and had a few issues but she was able to help me resolve them swiftly. She is a 10/10 employee!
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June 2024 by Byron Ricketts
Very friendly and knowledgeable staff who move quickly and efficiently to service the various needs of all customers. Impressive team
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May 2024 by Celia Pearce
The staff here is great. Always nice, helpful, patient and efficient, even when it’s crowded, which it often is.
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May 2024 by Kevin Ritchie
Dropping a five star rating after a few different visits to this location for returns and other shipping needs. Jarrod was great - professional, efficient, and helpful.
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May 2024 by O A
A woman named Katie or Kitty who actually told me she was an owner “helped” me with my return. I did not notice that a label was for USPS. She charged me one dollar to print out label, sold me an envelope to ship an item back, and then told me to go to USPS to ship my package. Yuck!
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May 2024 by roni Darji
the worst service.
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March 2024 by Tyler J.
Great location they had 3 guys working and I did my Amazon-drop off and also shipped out some clothes in less than 5 minutes. Granted I went at 11am on a Thursday. I'm sure this location gets pretty busy being off of VFW Parkway but staff is 10/10.
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February 2024 by Ken West
I am in there frequently. It is a very busy location. Jared and his crew are always, always helpful, patient, professional and kind.
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January 2024 by laconia888
Rude employers, owners doesnt seem to care who they hire
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December 2023 by Nancy Minihane
Good store. Very busy. I complained about the drivers not ringing my doorbell for a pick-up of a computer I was returning to Amazon. The store person told me if it's not outside, they won't even come to the door. I just had to postpone badly needed knee surgery because I fell and broke 4 ribs. It hurts to do ANYTHING, including driving. I shouldn't have had to come to the store. 2 pickup calls, no pickup. If you can't do your job right, don't do the job. Very good example of LAZY PEOPLE!!
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November 2023 by Al Yazdani
This UPS store has some of the rudest customer service. I have been there more than once, and this has been my experience every time. I was dropping off something at the store before work on Friday morning and arrived 5 minutes before their regular opening time at 8:30am. Saw some staff inside and assumed they are already open, but the door was locked. Ok, Fair enough. I waited another 15 minutes in outside, while other people also dropping by and finding the store closed until someone finally opened the door and immediately started yelling at me that "he doesn't want to open early just because you are here" and "why did you (phone ) call", which I hadn't! I said I hadn't called and didn't talk more but he yelled at me non-stop during the time I was there. Apparently he was under the influence of something as no normal person behaves so aggressively for no good reason. Here is the bottom-line, If you cannot maintain a good customer service, shut don entirely.
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October 2023 by Julia Russell
In these days when NOTHING seems to work right and you can't get good service anywhere, this is the place to go. Friendly, professional, efficient, and kind.
