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February 2024 by Steve G.
They don't actually stay open until 10 they will block the door so people cant come in last minute
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February 2024 by Richard “Rich” Carew
It's an inner-city store so bear that in mind when visiting. The layout is spread over multiple floors but there are escalators and elevators for shoppers to use as well as shopping cart escalators. If you're looking to be in and out quickly then you may want to go elsewhere because items such as personal care, backpacks, electronics, etc. are all under lock and key and you'll have to wait for an associate to open the case, but otherwise it's a clean and conveniently located store.
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February 2024 by Vicki M.
Target is our go to store!! They have everything and it's great to have a Target in the city and not have to drive all the way to the burbs. Very convenient for all the students and professionals in the area too. They have a wide selection of clothing, electronics, home decor, toys, some furniture, bath, cosmetics and more. There is also an optometrist/optician and eye exam station right as you walk up to the store. They have a fairly decent grocery section too. We usually get salad bags which they have so much variety for - it's fun and we love trying all the different kinds- so convenient to eat more salad with the pre-chopped ingredients plus the nuts and dressing all in one bag Just mix and eat! We also get yogurts, bread, milk - all the staples. Sometimes pizza from the freezer section or frozen desserts. Good value on a lot of everyday items for everyone!
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February 2024 by jorge F.
They got good items but when it comes to finding things that u really expected a big target to have , they don't have it in the app it says they have the item , like one time I order to pick up a phone holder for my bike and they made wait two hours just to post that , they don't have it on stock , when on the app it says they have plenty, so yeah and have people actually do their jobs , I went to the pick up are and I saw two employees just hanging out and make like disgusted faces when I asked them about my item that I ordered and pay was out of stock .I expected to be helped, like at least someone go to the storage to try to see if they have it really on stock , I felt helpless I don't recommend going in there , or at least hire employees who actually like to help and serve people, I work in a customer service too and I always look out for people who need help finding things that's what I applied for and nothing brings more comfort than having a happy customer leaving the store knowing they will be back based on how you treat them , on this target employee always having a conversation or on their phones is really sad , to see this generation doesn't like to do their jobs but I'm pretty sure , every time they apply for working there they require a customer service experience and based on how I got helped I'm 100% they only doing the job because they need money .
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February 2024 by Brendan Mello
Can't shop here anymore, everything is locked up and you need employee assistance. Waste of time.
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January 2024 by Love
Horrible ridiculous long line with only 1 register open and workers just walking around…when do you get to the point of caring and opening up another register!? This service makes you want to leave all the things you shopped for and go someplace else.
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January 2024 by Lynda M
I always have a positive experience when shopping at the Target in the Fenway, the staff is truly interested to assist with question and will ask another employee to help if they do not know the answer. The prices are competitive, and their return policy is fair and effortless. It is a tough gig working with the public, but the Target employees are always very welcoming and friendly.
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January 2024 by Mike Bishop
Many isles of the store have all their products locked And they almost never have any staff around to open them for us. People have to wait 20 or 30 minutes for someone to come by, and even then you have to chase them down before they hide in the back.
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January 2024 by Charles Senties
Great staff, always helpful. This store is large and well-stocked.
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January 2024 by Alec Matson
Went there to buy a TV. Told gentleman wanted a certain set , was told to go guest services . Went there and waited no TV showed up . Going to Best Buy to buy . Bizarrely disorganized systemInsult to injury the self check out area had returns and garbage everywhere
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January 2024 by Paul Moghtader
So great to have such a well stocked, convenient store downtown. The employees are helpful and I can order online for pickup or just shop as usual. Such a great resource when you need things right away.
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January 2024 by Nicole Moodie
I got covid and it wouldn’t let me extend my pickup date on my pickup order because I already had done it (I even called corportate guest relations to ask for ONE extra day and they wouldn’t). I tried calling store multiple times and they would never answer the phone. I sent my friend with pickup barcode to get the order and even listed her as an alternative pickup person on my order so there were no issues. She goes and they won’t let her get the order. I try calling store several times again and no answer by any department. HORRIBLE service and horrible you can’t get through to any extensions listed on their website phone number. Absolute joke. I will be asking to talk to management next time I am in there.
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January 2024 by Maria Spinola
The Rep who works in the alcohol dept completely ignored me several times when he clearly saw I needed help. He was inconsiderate, rude and unprofessional. He has no customer service skills at all. What Made me ? was that he kept looking at me as if I owed him something. I could tell that he hates his job! This happened on 12/22/23 in the morning
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December 2023 by Eri H.
Fun little Target store. We are visiting Boston and had to get some things to our stay at our hotel. First of all for folks coming out of state (like Texas). This is cute little store, well stocked and fun to explore. Great and friendly staff who helped us to find things.
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December 2023 by Mark Lee
Clean store, good size, just lacking in inventory compared to other targets or department stores. Might be due to its location and the fact that this target is always busy. Still has everything you need.Everything is locked up and you need to ring an employee to get basic necessities (toothpaste, shampoo, underwear) but usually they come within a minute so its not a huge deal. Probably a lot of theft happens in this store.
