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November 2023 by Theresa Haenn
I appreciated that everything was very professional from the way the reservation was received and confirmed to the actual moving day with the movers onsite. The lead mover reviewed what was being taken and where it would be placed at the delivery site. We added a stop to drop something at another location, and they handled that very well. They were careful, friendly, efficient and I felt that they took good care of our things. I highly recommend Stairhopper Movers. The final bill was within the range of the estimate, which was terrific since the additional stop was added after the estimate was provided.
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November 2023 by Alexa DeLisle
Couldn't have asked for a better moving experience! The crew arrived right on time and made the whole process so easy. They took great care of our belongings and our space. I would highly recommend stairhoppers to anyone and would use them again in a heartbeat.
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November 2023 by Lisa Madison
Stairhoppers was the best decision for my move. They came highly recommended by a work associate and a personal family friend. The crew of three was proficient and knowledgeable with all my personal items. They took care to wrap all the furniture, so nothing was damaged. Once we got to the new apartment, they asked for direction and set everything up exactly as it needed to be. I would definitely recommend and or use them again.
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November 2023 by Julie
I have moved with Stairhoppers twice now, and I have been impressed both times. The movers took care to wrap everything that could possibly be fragile in moving blankets or shrink wrap. At the same time, they worked quickly and efficiently to get the job done. They were friendly and professional-mannered. I would definitely move with them again.
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November 2023 by Andrea Hinkle
I did not realize what an art moving was until Stairhoppers. They were incredibly efficient from the moment they arrived. I was so surprised by how quickly and carefully Nelson N, Henry H, and Miguel M moved all of my furniture. My couch did not fit in my new apartment despite my measurements, but they were able to take off the door and make it work. You can also itemize the invoice if you only want them to move furniture, which was unique and made the process really easy. I will be hiring them for my next move!
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November 2023 by Olivia Stork
We've used stairhopper for our last 2 moves and are super satisfied with their services! They were fast, careful and thorough. They were great about communicating what was going on and asking us when they weren't sure how to handle something. Great prices too!It can sometimes be embarrassing to have strangers see so much of your life up close, but they were very non-judgemental about how much stuff we had, or how we packed it... They were very professional about the whole process. I'm sure they've seen it all!
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October 2023 by Ben Martello
This is the third time I've used Stairhopper Movers. They are prompt, work hard, and go the extra mile. Recently they did an in-town move for me from a condo down a long hall way, to a single family home. They arrived at the time scheduled and even helped us move a piano from one room to another even though I hadn't spoke to them about that prior to the move. They made sure all furniture had felt pads (we provided) on the bottoms so we didn't scuff the newly finished hardwood floors. I'd highly recommend them to anyone looking for an affordable professional moving experience.
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October 2023 by Steven K.
5 Star Review because of 5 Star Service!From the initial phone call to the actual move, everything was 100% perfect! The communication was excellent! The drivers showed up on time and took excellent care of our furniture and household items. The drivers were respectful and very nice! They didn't leave until they knew we were satisfied! I never experienced this type of service from a moving company before!You won't be disappointed!!
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October 2023 by John O.
Pros: Workers showed up on time and started working immediately. Carefully wrapped furniture and moved it onto a big truck that had plenty of room to hold all our furniture. Never stopped working. Before we knew it we were on our way to Boston. Same thing when we arrived. They started unpacking right away. Can't say enough about the team. they were very polite and respectful of our belongings and still quick at what they were doing. 5 stars for them. Cons: Didn't like being charged over a $100.00 extra at the finish for packing material that wasn't disclosed up front.
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September 2023 by Mike E.
One star review for me. I'd give zero if I could. I found the employees that I dealt with were unprofessional. They should hire employees that have modicum of professionalism.
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September 2023 by Ray V.
I thought this would be great based on recommendations- we were quoted one number, charged double. Not just that, they slowed down and used more materials than necessary. Half a box was stuffed with paper. It wasn't even a full apartment- just clothes and bedroom furniture. This cost almost as much as a cross country move and it was two miles.
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September 2023 by Jeanne G.
Great moving company we hired Stairhoppers for a move on Sept 14th from one city neighborhood to another - took care of everything for me - the crew was great - nice nice people doing a wonderful job - Stair hoppers were true professionals - arrived early - got right to work wrapping up the furniture with blankets - securing the items for me -not a single item broke!!! I would absolutely hire them again - they were a pleasure to work with from the very first phone call for information - to their last email asking confirming I was happy with the job - and the gentlemen that came to move our furniture could not have been nicer and attentive to all the needs of the move - A+++
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September 2023 by Anna G.
This seemed to be a great moving company as I got a chance to observe a crew in action prior to hiring them. However, I guess it really does depend on which crew you get. There should be a consistent level of service, but this was not the case. The job got done but rather slowly and some minor damage was discovered after unpacking. We were charged for 4 rolls of sub standard tape while the packing tape we had already purchased was not used? Sorry, no recommendation. My next move will use another company.
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September 2023 by Peter C.
I used Stairhopper Movers on September 11, 2023. It was my first time using them. I selected Stairhopper because of their pricing and their professionalism when I called their office for a quote. Stairhopper helped me move from an apartment in Everett, MA to a storage unit in Cape Neddick Maine. The team consisted of 2 guys (Armando and ...). They arrived at the apartment right on time. They were very conscientious moving my stuff and loading the truck. The process went quickly. A charity organization was supposed to pick up some unwanted furniture on the same day and they cancelled at the last minute. Armando was very flexible and agreed to let me drop this furniture off at my house in Cape Neddick on the way to the storage unit. I can't say enough about the professionalism of the 2 movers I worked with. Given the stress of moving, these guys were very chill and friendly and helped dial back the stress level. Also, I didn't feel like they were trying to prime the pump during the move for the size of tip they were expecting, which I have experienced with other movers and is a real turn off.
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September 2023 by Ja R.
Stairhopper was great from inquiry and quote to the actual move. Professional, honest, courteous, responsive and efficient. We could not have asked for a better experience. The move was from a uhaul facility to a Boston walk up. No hidden fees or surprises the day of - great value!Thank you for making the move easy and uncomplicated. Would definitely recommend and use again.
