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April 2024 by Shona Strodder
Door says it closes at 100pm on Saturday but the door was locked. Got in when an Uber driver got in and was told they closed at 1030pm. It's 10:38pm and I was told they were closed and if I ordered on the self checkout kiosk, it wouldn't go through. If that's the case, you need to update the closing time on the door for Saturday to 1030pm.
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April 2024 by Jennifer Rampsi
There are just probably better places to go. The digital ordering system leaves no space for human interaction. We ordered two burgers and one was dry dry dry. It's a good thing it had sauce on it. The burgers are also very thin. Fries are average crinkle cut .. nothing special. The milkshakes though.... delicious!
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April 2024 by Daniel Tourevski
They just left my order out on the counter without saying my name or bringing it to my table even though I asked for dine in. Understaffed and overworked
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April 2024 by Jessica Archdeacon
Great location, great burgers, great customer service. Shout out to Ramon!! There was a mix up with my order today and Ramon went above and beyond to help fix the situation.
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April 2024 by Mg Bella
I waited 35 mins for 2 burgers and fries. Meanwhile, people who came after me were served. They sent me a message saying my food was ready, but NO, I waited another 25 mins until I had the courage to complain to a lady. she asked for my name then went to cook my order. TERRIBLE place if you don't have time to waste. their Korean Bbq beef burger is a joke. I am not a Korean but adding green onions and fried onions to a burger make it korean?? Can't even talk about the sauce. Do better shake shack.
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April 2024 by Obiick
Shake is decent
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April 2024 by Florian zusslin
A little below the one I was able to test in New
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April 2024 by Alejandro Dardón
Good place and Good food !!!! Really like itVegetarian options: Excellent choice
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April 2024 by Kennedy Taveras
This place gets slammed on weekends and the staff have no way of keeping up with demand. The staff were indifferent and not motivated at all to get orders out to customers. There seemed to be no one managing the place.
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April 2024 by Caio Patricio
Excellent location.Intermediate snack.Good price.
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March 2024 by Iwan Bolzern
Burger OK. Pommes not well done.
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March 2024 by Manoj kumar Kemisetty
Excellent
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March 2024 by Chuck Hart
In Boston for basketball and Shake Shack did not disappoint! Fast and amazing burgers fries and shakes! Love it Go Illini!
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March 2024 by AtomicBidoof
Placed a order for 2 bacon Avocado burgers one single and one double.I get to my hotel room only to see that both burgers are doubles but only one has bacon and Avocado, it being my last night in Boston I'm kind of disappointed, if it was a complicated order I could understand but it's 2 ingredients come on
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March 2024 by M Matt
First experience of this chain was poor. Tables and floor were filthy, given the wrong order, food sub par.