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October 2023 by Misty Blue
Awful customer service. The one guy who helped me was friendly and nice, but the store was closing (in 6 minutes) and I was still browsing. 4 employees came over to remind me they were closing the tills as if I didn’t hear the first few and can’t tell time. I worked in customer service for many years and we kept our store open until closing time. If someone walked in before the doors closed we still served them. THEN you lock the doors and close the till. I ended up putting the items I had back because clearly they cared more about going home than making a sale. I let them know on the way out how their attitude deterred me from purchasing and they didn’t care ? hopefully the manager sees this (or maybe the manager was one of the rude ones, too)..
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September 2023 by Alicea R.
I needed new foundation for a wedding I'm attending. The shade match from a different location was not so good, so stopped by this location when I happened to be in the area. Imani was wonderful, so nice, and did a great job matching my shade.
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September 2023 by Arshia Ali
This place is crowded thanks to its location but the workers are troopers and deserve a ton of credit. Thank you particularly to Matthew for answering all my questions and Sophia for making me a sample.
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September 2023 by Jeffrey Ariel
staff is always very friendly! shoutout to Paulina for being so helpful!
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September 2023 by Dena B.
As other have probably noted, this is a smaller scale Sephora, it's actually on the former site of the green house, and it's weird sort of like someone dropped a beauty bunker down from the sky. I'm used to the much large Sephora in Prudential and the only other one I've been to was in NYC with a live DJ, so yes this is way smaller. Staff smiled at me but did not offer to help me, perhaps because I had a face mask on, I figured smaller space and congestion and mix of people in the market -- that it was better to wear one. Because of it's smaller size, it's not going to have every product line or range. Of course the two/2 I was looking for it did not have: Smashbox or Clinique. Smashbox I know is not as trendy as before but they had Benefit and they had the regular/namesake Estee Lauder line which I thought was more old school, than Clinique but again only so much shelf space, so making mental note. Guess if they carry what you wear/need it could be convenient. And I did not purchase anything so cannot comment further.
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August 2023 by Kalpa Taru
The store person was nice at the door. I just needed a bag to hold my shoes after a long day of walking and he gave me one. Ty Sephora. I appreciate yr employees.
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July 2023 by Andrea Jones
Great place to buy more upscale Make up.The staff was very friendly and helpful.I definitely would recommend this store.
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July 2023 by Peighton S.
by the way ulta is better and cheaper. yall think ur all that because u have sol de janairo but ulta has tree hut and they also have better workers. do better smh
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July 2023 by Drippy_ Will
John was so rude to me and my group. I wouldnt come back here again.
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July 2023 by twill.o
John was so rude to me and my group. I wouldnt come back here again.
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June 2023 by JP Meyer
Wife just wanted to check out a new store to see any difference from back home. Very friendly staff.
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June 2023 by Angelina K.
i came in there right after work, on their website is written that they working until 8 pm, i showed up in there at 7:57 and the guy through the window showed me manually (by doing a cutting jesture around his neck) that they are closed, I needed this perfume that I ordered to pick up at the store for the same evening. The girls next to him tried to ask him to open the door, because technically they should be still open, but he put on his aggressive stare at me and this was it. The worst experience I've had in the states so far. Some people doesn't want to work and I get, but at least next time try to be nice about it
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May 2023 by Rachel L.
Terrible terrible service, I asked a lady for a simple question, she ignored me and decided to talk on earphone to call someone else. Does not have a curtesy to even say "wait a moment". As a ppl of color I don't know if it is racially incentivized or simply rudeness, neither way pls fix this shitty attitude.
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April 2023 by Natalya Sergeeva
Amazing stuff and staff!
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February 2023 by Gorana Rancic
Very good place for shoping