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November 2023 by Molly C.
This is a review for Jason. Jason has worked at Mac for 20 years and is a fabulous makeup artist! did my lashes so beautifully and in a timely manner. Also so sweet. highly recommend asking for him!
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November 2023 by Jane M
Well stocked store and plenty of staff, but they were more interested in talking to each other than helping customers.
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October 2023 by Mohammed Alhajri
Desree in the sales , thanks for making our experience wonderful and pleasant what a wonderful person.
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September 2023 by Amanda May
I recently had an exceptional HydraFacial with Jason, and it truly was an extraordinary experience. Jason made me feel incredibly special throughout the entire session. Initially, I had only intended to go to Sephora for some makeup, but due to a last-minute cancellation, I unexpectedly found myself leaving with beautifully glowing skin, setting the perfect tone for a wonderful day ahead!
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August 2023 by Kayla Engstrom
I went to this location today to grab some items I forgot to pack, as I am staying at a nearby hotel. The three ladies working today who helped me were so incredibly sweet. I am writing this review specifically because they were so helpful that I wanted to give them a shout out.
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June 2023 by Camila Margni
This sephora has many products and fragrances, employees are nice and I talk in Spanish so a bilingual employee helped me with that.
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June 2023 by Savannah H.
Not a great selection and they're a little too pushy with selling. I had come for a new fragrance which I would obviously like to trial on myself for a couple days before committing to $200 but she said they can't do fragrance samples and to just buy it. Not sure if that's just this location or completely wrong bc I definitely get a sample of any new fragrance and usually do so at Sephora. But it seemed just pretty small. Doing the fragrance quiz every single one recommended to me was not in that store. So I think? I found a new one? But don't know bc I'll probably have to go elsewhere to buy. Also she made a little comment on how that's a men's cologne and not for women and??? If I want warm woodsy smell, and you don't sell ANY women's scents with that (don't tell me it doesn't exist) then yeah. Also no coffee beans to refresh your nose between scents.
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April 2023 by Patricia Cosby
I stopped by Sephora Seaport during my lunch. I’m looking for a concealer for mature skin. When I walked in there was several 2 workers standing in the front talking. They both looked at me and back to continue their conversation. This has happened before, it just doesn’t change. This is such a turn off and BTW you’re losing money because of it.. I just left w/out buying anything. Management should be on this. I live just around the corner and go in less and less.
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April 2023 by Sookie Cadet
My spouse went to this store to pick up my order and felt like he’s being watched like a hawk. Probably because he’s a black straight male. I am so disappointed at the company as a former employee. Won’t be going to this store again.
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March 2023 by Jennifer R.
I took my nephew to get a gift for his mother today. We were looking for a perfume and we asked Regina for assistance and she was amazing. She helped us pick out a fragrance and was very happy to help us. She was a fragrance expert! She spoke to my nephew who is nine and asked him questions to determine what scent to choose. She wrapped the perfume for us and told my nephew she would do something special for his gift and she spritzed the tissue with the same Marc Jacobs scent that we purchased. What a memorable experience. Thanks again Regina.
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March 2023 by Star
This is the first time I’ve had a problem with any of the Sephora stores in Boston. The sales women at the seaport location are rude and unprofessional. I was not going to spend my time or money on such horrible customer service. I walked in on Saturday at about 1pm and the store was empty. I passed two women at the front door talking. They did not offer any friendly greetings, just looked at me and continued talking. As I made my way through the store, I passed to more female sales associates that were also talking to each other and not paying attention to the customer. I started to approach them about a product and they both looked me up and down, and gave me a nasty stare then continued speaking amongst each other.Affronted by such rude behavior I started to make my way out the store. These women could have used company time more productively by making sales rather than using company time to socialize. Also the woman at the front door was management which shows why this location is ran poorly. I will not step foot at this location again.
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January 2023 by Ayon Ibrahim
Good selection, typical pricing. Some of the employees could be a bit friendlier
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January 2023 by Divakar Jain
One of the bigger sized Sephora stores and staff was nice.
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December 2022 by Jarred Ledoux
I love this store! I popped in to make an exchange & it was super easy.
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December 2022 by Rafaela DN
Well organized. Good stock on usual sold out items.