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January 2024 by veronica padron
Lacking respect, horrible customer service. Arguably the worst bank I've been to.
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August 2022 by Fabiola Gayle
There isn’t 1 time I’ve come to this bank (when I can’t make it to my home) that the drive through is open. It’s ALWAYS “closed” and yet you walk into the bank and there are multiple tellers. I’ve been inside and not many customers in however the drive through is closed.I hate this as a community operation.As I’m writing this, the atm “wasn’t able to dispense my bills”. Unbelievable. 1 star taken away from my original 2 stars.
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January 2022 by Fabiola Louis
There isn’t 1 time I’ve come to this bank (when I can’t make it to my home) that the drive through is open. It’s ALWAYS “closed” and yet you walk into the bank and there are multiple tellers. I’ve been inside and not many customers in however the drive through is closed.I hate this as a community operation.As I’m writing this, the atm “wasn’t able to dispense my bills”. Unbelievable. 1 star taken away from my original 2 stars.
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July 2021 by Casimir Noza
I've been waiting for more than half hour. Dont know when I will be receive. No respect of customers.
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June 2021 by Sam Omar
Good branch but needs handincap assessable doors especially for older customers like me, plus the door is so heavy and hard to open, even the nice security guard feels bad and is helping people getting in and out of the door
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August 2019 by William Dalton
This one on river st. Hyde park is the worst, the drive-thru is never open.when I asked about it they gave me no answer the teller was rude asking for more than my license and a Saks fifth av. Credit card . I had a check made out to cash signed she wanted to know if I wanted to make a deposit!!!when I pointed out to her that a signed check made out to cash is the same thing as cash her reply was I don’t have to be rude! When I asked for the managers name she replied ask her yourself. How’s that for customer service?her name is Sylvia still would like to know why the drive thru is never open. This is the worst one around and I’ve been a customer for years time to check other banks
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July 2019 by Deborah Hazelton
This has got to be the slowest bank ever , they could careless about you , they are rude and they never answer the phones there , they need attitude adjustments
