Saks Fifth Avenue in Boston provides a high-quality shopping experience with exceptional customer service. Customers are consistently impressed by the warmth, professionalism, and expertise of the staff. Associates are described as gracious, kind, knowledgeable, and welcoming, creating a comfortable and enjoyable atmosphere. They take time to understand individual preferences, offer thoughtful recommendations, and provide invaluable insights without being judgmental or rushed. This personalized attention makes shoppers feel valued, well-treated, and well taken care of. The service is frequently highlighted as phenomenal, going above and beyond expectations. Staff members are noted for their passion, enthusiasm, and dedication, ensuring a smooth and easy process. This is true across departments, including fragrance and shoes, where associates help customers find perfect items, from gourmand perfumes to the right pair. The overall experience is often called fabulous, extraordinary, and highly recommended, earning the store respect and future business. Shoppers can find quality clothes and enjoy a rewarding experience that feels worth leaving the house for, often leading to a newfound admiration for the brands carried.
I recently went to Saks Fifth to buy Chanel makeup. I wanted to get advice and have a consultant help me. The consultant was rude and condescending. I would have been better to order the products on Amazon. Next time I will!
June 2024
I ♥️love so much shopping in this store. you can find it so much quality clothes, and breads♥️♥️♥️♥️♥️♥️???
May 2024
Service here is professional, knowledgeable and polite. Merchandise is of great quality.