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November 2023 by Matt Abadir
First time at S&F.I have a hard time trusting new shops with my vehicle, haven’t had the best luck. Happy to report Joe did a fantastic job on an exterior detail. 90% swirl marks gone, paint looks best I’ve seen it since owning. Considering I have a black SUV, this was a tedious undertaking and a nice inclusion with the exterior detail (complete paint correction at S&F is offered in a separate package). I asked Joe to pay careful attention to the wheels (custom built) and this request was not lost on Joe. I only wish I signed up for an interior detail too, after seeing their work. Lastly, I’ll just add Joe is incredibly kind, patient explaining the task at hand, pays attention to detail and takes pride in his work. Thank you S&F, great experience. Looking forward to next time.
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October 2023 by Barry Holland
Great experience. Chris and his crew are the best. Absolutely no hassle, they handled everything, insurance company, car rental , everything. Most important is the quality of their work. My car looks great! And it was returned sparkling clean inside and out!
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October 2023 by Mitchell Mavroules
I needed some minor body repairs done to my car. The customer service was excellent. Every person working there greeted me kindly and respectfully. They work well with Enterprise rentals. And when I picked up my car it was shining and cleaner than when I dropped it off. The whole experience was excellent. I would definitely bring my car there again. Thank you S&F for taking care of me so well.Services: Body & Trim
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October 2023 by Greg O'Brien
Outstanding! Best in class service to repair body damage to a new car. They assisted with the rental vehicle process, sent multiple updates per week and left the car looking brand new!Chris was very accomodating and kept me in the loop the whole time.Would highly recommend as they went above and beyond to get the job done!Services: Painting
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August 2023 by Dana Basilone
This is the second time I have brought a car to S&F. The damage this time around was pretty extensive (a tree fell on the backend) and throughout the process, the customer service was great - they are professional and friendly. It took a while to complete all the repairs (between getting the parts and dealing with the insurance claim) and Chris kept me up to date regularly and was very responsive to my questions. My car was gorgeous when I got it back! Thank you, Chris and team at S&F.
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August 2023 by Jordan K.
VERY rude receptionist. I called to request an estimate for my vehicle and she told me there was a non refundable $70 charge, when I asked why she hung up. Would not recommend if their customer service is anything like this experience.
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August 2023 by Lauren G.
This is the second time I've used S&F Auto Body to fix 2 small repairs. They were honest and did a wonderful job. I would highly recommend them and if you live in Southie it's super convenient!
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July 2023 by Deb M.
Phenomenal body work! Reasonable prices. Excellent customer service and very reliable. Completed the job early and were a pleasure to work with. I highly recommend them.
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July 2023 by Shaneika Evans
So after googling this place I went there to get my car detailed and new emblem put on my car . I stopped by on Thursday june 13th for a quote . After speaking to the service guy he told me he would order the parts n give me a call . I called back the following Monday to see if the parts came . I also called back the Tuesday and everyday after only to be told the parts still haven’t came n someone will call me . Today June 20th I called in the A.M for a update and again I was told someone will call me. However again no one called so I called back around 1pm. This time the young lady said the guy at the Chevy dealership never did order the parts and he went on vacation. So if I wouldn’t have called I wouldn’t have known because they don’t return phone calls . Can’t say anything about the work but I can tell you either the job was to little or they pick and choose who to do business with after the 1st meeting. I’ll never do business with a place I have to call everyday to get work done I’m paying for a service not begging for free service.
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July 2023 by Spencer Mannion
S&F diagnosed my problem and quickly fixed my car. Got an oil change across town and started hearing scraping under my car. Turns out the engine undercover and the bumper were missing 10 screws! I didn't want to risk scraping my way back across town so I went to S&F. They were friendly, explained the issue, and were able to get everything fixed for me within an hour. Glad I went to them!
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July 2023 by Timothy Seeberg
I can’t recommend S&F enough. Quick, professional, beautiful work, even detailed my vehicle before I picked it up. Updates were given on the repair process. Super friendly interactions with their customer facing team. Getting in an accident sucks, but these guys made the repair process painless and perfect. Thank you!Service: Body & Trim
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June 2023 by Amanda Phelps
Maybe this body shop only takes work where insurance is used?I went to get an estimate on scratches that were not caused in an accident, and I wouldn't be using insurance. They told me in order to get a quote I had to pay $70 non-refundable fee to their adjuster. I've never heard of this before and it sounded a bit sketchy. I wasn't comfortable and went somewhere else.
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June 2023 by Lexi Barra
Everyone on the staff that I dealt with was extremely kind and helpful from start to finish. Communication was great as well, I always knew what step of the process my car was at and if any issues came up I was notified promptly. The repairs to the outside of my vehicle look and work great and I am very happy with the result. The inside was even cleaned too!!! Awesome work by all at S&F.
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June 2023 by Amelia Ludwick
I had a good experience at S &F. They were very communicative and were able to take me quickly. When my repair faced a little hiccup they immediately made it right. Very nice people and did good work. Would recommend.
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May 2023 by Rob F
Very pleased with the service S&F provided for my Honda Pilot. They have amazing customer service. They took care of everything with my insurance and rental car. They took all the hassle away. My car was repaired and looks perfect!
