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August 2024 by Katie Bickford
Sky is elite customer service - loves the pets, treats us customers like guests, and goes the extra mile. Even though they were understaffed they were so amazing. Thank you.
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July 2024 by Y J
Heidi G is an thoughtful and compassionate dog trainer. Definitely consider taking her classes at this Petco! She really gave us a lot of 1 on 1 attention and was constantly giving her best effort into thinking of solutions for our many problems in the puppy phase! Our puppy is coasting through basic training and we couldn’t be happier with the continued results. The classes are very affordable and very very worth it compared to other much, much more expensive options in Boston.
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July 2024 by Michael Manning
Very helpful gentleman in the fish section took all the time to listen to my daughter while she picked out the fish she wanted for her tank and what she already had and what kind of fish will work
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July 2024 by Palina Halichenka
I don’t know how this store wants to sell animals and birds if they don’t want to show them to people
I asked to take a look at a bird and open the cage to see him closer and one employee said no because they are closing soon (in 25 minutes) and they not quite sure where is the key from the cage
He is $1300 …nice
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July 2024 by Max Faramarzi
Good customer service and fish sales man
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July 2024 by Corinne Collette
Large store employees were so helpful. would visit again
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July 2024 by Silvia Gomes
It's one of the pathetic stores ever. The manager is horrible and nasty, unfriendly, not only that she has a bad attitude of involving all the customers behind me. I mentioned my name and e-mail multiple times, but still, she asked me to say it out loud multiple times so that people could hear it. She did not even tell me to write the email down and play the blame game on me. I am never going there anymore and would not recommend this place to anyone cause they have attitude problems. And talk down on people creating an uncomfortable vibe for the customers. They dont even deserve a one.
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July 2024 by Tom
As I tried to walk into the store a rude black bald woman put her hand up and stopped me saying were closed. She closed the store early. Very rude.
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July 2024 by Emma Quinlan
Terrible. Said they couldn’t cut my dog’s nails because he was “nervous” but charged me full price.
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June 2024 by Julie Baker
It was good. They had the dog food I was going in for
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May 2024 by Arne Buck
coupons saved me almost $27
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May 2024 by Kevin Smith
Overall feel like the quality of this location has gone downhill. We went regularly for the refillable cat litter, but the past 3-4 months it has been so incredibly dusty that we're concerned about our and our cats' health. We've had to buy an air purifier just to deal with the litter dust.
That combined with the rather unkempt atmosphere and absolutely miserable parking experience from the restaurant next door means this location just isn't worth the time or effort.
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May 2024 by Timothy Meeker
The place is a little dusty and in slight disrepair, and they're really scaling back the amount of live animals they have in stock, which doesn't compare well to online storefront options.
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May 2024 by Kiah Daviega
Today I had a grooming appointment with Brianna and she did amazing! My pomeranian was so calm and really enjoyed being there for the first time! Thank you Brianna ??
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May 2024 by lauren millien
Love the variety here