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March 2024 by Marjorie Tauber
It is a well stocked pet store. Has all my kitties favorites.
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March 2024 by Michael Manning
I have been a customer at Pet Supplies for a very long and have purchased a number of items for there for a variety number of pets as well they have a large selection of toys and treats as well
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March 2024 by Jessica Lui
Recently placed an order for delivery online. Unfortunately, DoorDash (who handles local delivery for the store) made a mistake and misdelivered the package to the wrong address, and I was unable to locate it.I called the store and spoke with the manager, Angela. She could not have been any nicer, and was very apologetic for the experience (even though it was DoorDash’s fault, not hers!). She was very friendly and easy to work with, and she immediately set aside a replacement order for me. I decided to pick it up in store myself to avoid another DoorDash error. Angela even left a nice note with the order! Thank you Angela for turning a negative experience into a positive one. Will definitely shop with this store again.
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February 2024 by Robyn Ochs
We love shopping at Pet Supplies Plus. A primary reason is their focus on customer service. When you need assistance, there are actually people available to offer it. When you check out at the register, someone offers to help you load your purchases into your car. When you call on the phone, someone answers. We couldn't be happier.
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February 2024 by Christine S.
Great place and amazing manager. I just got a hamster for my God child. The staff helped to choose all what the new member of the family needs from his food to his bedding-litter! Fun experience. I highly recommend this shop.
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February 2024 by Vlasi Kala
Lots of option’s but pricey for a bulk items store. Buy in bulk the higher quality pet foods. Made in the USA and other supplies.They desperately need self check out isle.
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February 2024 by Rene Pages
My wife who's very tiny and went to the register with a 50 lb bag of dog food, the gentleman working the register asked her if she can lift the bag up so he can scan the barcode the gentleman was in his twenties, my wife is very tiny what he should have done is grab the hand scanner and scan the bar code while it was in the cart.
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February 2024 by SABRINA PINK DIAMOND
WHY IS THE CONURE IN A PARAKEET CAGE???!!!! THE CAGE HE'S IN IS 3 TIMES SMALLER THAN THE MINIMUM AND THESE BIRDS DON'T SELL OFTEN SO HES LEFT TO SUFFER UNTIL SOMEONE CARES TO BUY HIM - PLEASE DO SOMETHING ABOUT THIS HE NEEDS A BIGGER CAGE!!!!
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January 2024 by Melody Wu
I received a coupon for Pet Supplies Plus, so decided to stock up on some treats and bedding for my rabbit and mouse. I requested local delivery and received a call from Joe about one of the items I had ordered, as it was no longer available. He was so professional and friendly and willing to either refund for that item or find a substitution. When my order was delivered on the same day, I found a very nice handwritten thank you note from him. Would definitely order from here again!
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January 2024 by Chester Leonard
Clean bright great assortment of items to choose from
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November 2023 by John Riccio
Great selection and good prices. Solid shop they run.
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October 2023 by Idaliz Santos
The place os clean and welcoming. The service is qiluick and the staff are very accomodating.
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September 2023 by Eduardo Mendez
Pet supply in West Roxbury. It’s been in my life for a couple years now everything you need for your pets you will fine here. ( - Dogs Are Not” Sold Here - ) Birds and fish. They are sold here but unfortunately No puppies but a great store to come and get everything you need For that special bunch,,,,,, in this case, I went shopping for a nest box for My Mating, parakeets.
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September 2023 by Janet O.
Always pleasant and helpful staff!! The staff is alway there to answer my questions and or suggestions when I need help deciding on my purchase . Great job always!!
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August 2023 by Al A.
I have been there Three times and each time the employees are very helpful. They are also very knowledgeable. It seems they have plenty of supplies in stock. Easy and fast to find items also. Thanks Lola.