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February 2023 by Deepak Yadav
Quoted $50 over the phone. Next day charged me $250 in absence of owner. Rude staff no communication at all. Won’t recommend to immigrant specially since they overcharge .
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November 2022 by Michael N.
went yesterday and today for some minor issues that were causing me big problems. Wagner and his able assistant took great care of me. thanks guys.
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October 2022 by Fernanda W.
I had ABS lights showing up and brought the car to them. Wagner was nice. Being a Brazilian myself I liked to support their business. However, they wanted to charge over $1700 to do work that was not needed and unrelated to the trouble code by the diagnostic tool. I said I was going to talk to my husband because we would like to sell the car soon, and we would like to fix what was needed only. He said, because it took him some time to look at the problems (including the ones that were never a problem according to the tool and that we didn't ask) he charged over $300 to run the diagnostics and to clean something. He didn't fix anything. He could have been honest and given the price to do just the work that was needed according to the car diagnostic tool, even though his labor was still pretty expensive. I took it to my trustworthy automotive and he charged 3 times LESS of what Wagner was charging (INCLUDING labor). Sorry, Wagner! We wanted to continue being your customer, but you lost a customer and gained a bad review instead. :(
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August 2022 by Jerrilyn Alvarado
The mechanics here are amazing!!! When I brought my car in for service he immediately was willing to fix it and was done in no time. My car has never been better and since then he has help me maintain my vehicle. If you want great maintenance and service you must come here.Service: Brakes
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August 2022 by Christian Keenan
I don't doubt that this shop can do work but not for a good price. I went to him for a brake repair because I knew my car had issues and when I went there he tried quoting me over $1600 for a brake change and a couple other things. I was immediately suspicious and didn't go back and then he called me a week later saying he could actually fix just the brakes for $600 or buy the car for $800. My immediate thought was scam because how are you going to chop the price in half after I say I'm not coming back. I ended up paying AAA for a tow instead all the way to Worcester where my mechanic fixed the brakes and all the other issues for $700; less than half of what he asked. Did I mention my mechanic also said that some of the issues weren't even to the extent he tried to tell me and agreed with me that I was being scammed? Don't go here. Buy a AAA+ membership and tow it literally anywhere else. This guy just wants money and I should have expected him to upcharge me when I read the other bad reviews saying he charges up.Also, if he comments on my review saying that I don't know the price of labor or parts, or that this isn't true like every other bad review, don't listen to him. At the end of the day, my car and my wallet are in a much better shape than they would have been if I had brought it to his shop.Service: Auto engine diagnostic
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June 2022 by Marie Fortune
I got my breaks done is very expensive, also take all day to the job done. I will going back again.
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May 2022 by Alex Krotov
I had a brake line leak, kinda emergency, abd this shop was the closest one. The mechanic did the job. I was later able to compare labor costs after going to a few shops for different reasons. He charged me twice as much as I was quoted elsewhere. I would try to go elsewhere next time.
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May 2022 by Byron Alston
I recommend this repair shop . I have nothing but good things to say very competent mechanics job well done..
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March 2022 by Mohamed A.
My car was dead and wasn't able to jump start it so I had it towed to him to jump it. Wagner told me I needed a new alternator (which was false) and recommended a new car battery even though my battery is less than a year old. I asked him to just charge my battery and i checked the battery voltage while on (14.8V, indicating alternator was working). Tried to sell me a part I didn't need just because my car wouldn't start. Avoid if you don't want to get scammed.
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March 2022 by Kachi Wachuku
Eddie was awesome, honest and clearly explained questions I had about my engine. They changed my spark plugs and replaced my air filter at a very decent price point. I later had low tire pressure and came by late one afternoon right before they closed and he helped me out. 100% recommend this business, very good natured people!
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January 2022 by Lana Muse
I had no heat in my car in cold January. Service for radiator was quick and friendly. Pricing was fair. They even replaced a bulb that was out that I didn't know about. I highly recommend them.
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November 2021 by Christine A.
I was visiting my son in Boston and my brakes failed. I went to the nearest shop. Elli made a good attempt at trying to get my parts on a Saturday. He couldn't but promised work would be done on Monday. I couldn't get back to Boston until Thursday. He originally told me my front calibers would need to be replaced, but later told me they could be repaired saving me money. He is honest fair and courteous. I highly recommend his shop
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October 2021 by Diogo Pereira
Great service! I needed new brakes and an oil change as I was overdue. They were able to get me an appointment very quickly. They answered all of my questions and completed the service in a timely manner. Highly recommended!
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September 2021 by Kartik B.
Took my car in for brake pad replacement on front and rear. Was great, no need for an appointment and was ready within a few hours. That too much cheaper than nearby competition. Pads only $300, was quoted $1200 for pads and "mandatory" rotor change (which these guys quoted at $750 for the same job) at nearby competition. That too the owner was very honest and friendly. Will be my go-to mechanic in Boston.
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June 2021 by T Hart
It is very difficult for a woman to get her needs met without facing some kind of disrespect.First of all. I wish the owner had his mask on as we customers did.Second, I needed someone to really throughly look at my used car. I waited 40 minutes but then he really didn’t want to even drive the car. He did an inspection of frame, brakes etc - but as I kept expressing, I really needed to know what the engine looked like.He wasn’t willing to be forthcoming after looking at it. I was treated disrespectfully so I left.
