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October 2022 by B P.
Not sure the reason behind the criticism of the staff. All of the folks I spoke to were very helpful. Would be nice if there was a location in south Boston but this location is hardly 3/5 stars.
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October 2018 by Keith B.
I would give a negative star if I could. I've never been to a bank so unwilling to assist a long-time business customer. Granted we are not a large client, but that shouldn't matter? Opening a new account should not be difficult. I was extremely disappointed with my experience with Christopher North.
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June 2018 by Coco N.
Worst customer service ever, the old man who work there for a long time is super rude to customer! I don't know how can he work there for so long. He is just a teller but he really make me hate BOA and want to cancel my account! And I call the assistant manager she jus kept protecting him! Hello I'm a customer!!! I hate this place
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January 2018 by KC P.
Shout out to how polite the staff are here! Never been to a bank of america where everyone was so nice. Especially Corey, who stood at the front and coordinated with a lot of restless people. Great customer service :)
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December 2017 by Julia W.
I needed a notary, and fast. Most of my accounts are at another bank and I was getting nowhere with them. Corey was super helpful and friendly on the phone and in person and totally saved me time (and money).
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November 2016 by Rich O.
The tellers are fine. But, otherwise you're just another cow at that bank. Stood at customer service desk for 5 minutes before anyone approached me. Was told they had no time and to call number on the back of my card. That wait was 40 minutes. Shame on me.
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September 2015 by Chris M.
Rafik is the kind of man that leaves a lasting impression on your life. I've considered ridding myself of my debit card and just using Rafik full time for my money withdrawing needs.
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September 2015 by Sammy B.
Rafik is the man!!! Can't say enough how helpful and awesome he is. You need something? Rafik can get it done!!!
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June 2015 by Young P.
This chain is in need of some serious makeover from top to bottom. Terrible service, employees don't know what they are doing, and offer no help to your problems. Avoid coming here AT ALL COST!
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April 2015 by Liora B.
Worst customer service Lunchtime and only one teller with a long line waiting. Other employees popped their head in but didn't 'man' the windows.
