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November 2023 by Dan Gullotti
My almost 10 year old car came back from Red Eagle looking brand new. The attention to detail is second to none and I'm absolutely going to be coming back.Service: Auto detailing
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November 2023 by Abu sufyaan khan
I had an astounding involvement in Boston Proprietor Vehicle Enumerating. Their tender loving care and impressive skill are top notch. My vehicle looks spic and span, and I was unable to be more joyful with the outcomes. I highly recommend their services!!
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November 2023 by Arthur Thares
I can't say enough how much I appreciate Red Eagle. They got my car looking new again, and I especially appreciated the price. I'm sure my kids will have it looking like a tornado in no time and I will be calling the pros at Red Eagle to restore it once again.Services: Steam cleaning
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November 2023 by Charles Omondi
My car got detailed at Red Eagle, and I must confess that the services there are exemplary. I'd recommend their services any day, any time.Kudos, folks.Service: Full body wash
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November 2023 by Colin Morrisseau
Scheduling an appointment was very easy and done over text. They did not show up for my initial appointment with them, so I called after the fact and said they had a previous appointment run long and would not be able to make it. That's okay and I understand that things happen, but I would have preferred they communicated with me once they knew they were going to be late. I rescheduled the appointment and, once again, about an hour after the appointment, they still have not shown up. I text them and am told they are running late, so I wait a little bit, but they still did not show up several hours later.Edit: I was offered a $25 gift to remove this review four months later and I declined
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November 2023 by Elizabeth Langer
They were so nice with incredible customer service. And Red Eagle did such a fantastic job of fixing up my car. Thank you!Services: Seat shampooing
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November 2023 by William Horn
I requested a quote and made an appointment through their website. Confirmed the appointment via text. They moved me to an earlier time in the day which I agreed to, that was the night before. No one showed up. No one texted. I checked in for an ETA and heard nothing. The entire day passed and still nothing. Finally, the next day, I got a text saying there had been problems with a driver who had had an accident and they had to reschedule everyone and were swamped. They offered me a free summer car wash and another slot that week. I said fine, life happens and it wasn't a big deal to wait. The next time slot comes around. I confirm the day before and get nothing back. No one shows up for my timeslot, no one texts with information. Total no call no show. It's not a big deal, I wanted to surprise my partner with a super clean car for Valentines, I know they've been stressed about it, I figured something else out. But it's just not the way to run a business. I waited for hours on two separate occasions with no information or apology until I chased it up. Save yourself some time, go somewhere else.Edit: they reached out, offering me a discount if I removed this review. I said sure, and we agreed on a time and place. They did not show up, and they did not contact me to cancel. Again.Further edit: they said they didn’t come out at the first arranged time because of the snow and offered me another time slot. I said okay. After confirming the night before, they then cancelled day of. To be honest I’m just glad they actually told me this time. Anyway, I’m not sure if this is three raccoons in a trench coat running a business or what, but I’ve moved two sets of plans this weekend for them for no point. Don’t use these guys. You’re better off with literally anyone else.Further further edit: they’re now offering me another gift card to change this review. It’s a no from me. Worst customer service I’ve ever dealt with in my life bar none.
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September 2023 by Oat Tharin Laorauvirodge
Monday- Contacted Red Eagle to have the interior of our Tesla SUV cleaned. We were quoted $479 to which we agreed. Made and confirmed a mobile appointment for Wednesday afternoon.Wednesday- Red Eagle contacted us at the last minute asking to reschedule and offered a $30 discount. We rescheduled for Friday.Friday- No one showed up at the time of the appointment. Tried calling and texting and received zero response.
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September 2023 by Caroline Haskamp
I am extremely happy with the service provided by Mobile Car Detailing Boston. I received a full interior detailing and now my car looks beautiful and brand new! It was so convenient that they were able to come to my location and complete the service in a timely manner. I highly recommend their services!
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September 2023 by phillip bakalchuk
Henry from Red Eagle seems like a nice guy, but he’s a liar. Twice I worked my whole day around their service, and they delay, then don’t show up. After the third try, I waited exactly at the spot that they lied about being at. Hours of wasted time. Then they go silent and stop texting or answering the phones. Save yourself the aggravation…find ANYBODY ELSE.
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June 2023 by Hidden Gem
Scheduled an interior detail (was quoted at $379). Was contacted the day of the appointment to ask if a two hour delay was fine. It was an inconvenience but I was willing to make an exception considering I had taken the afternoon off of work for the service to be done. The two hour window expired and no one had shown up. After almost an hour I went ahead and contacted the owner to cancel.The owner was apologetic but I can’t say I felt any better from it. Not only did I miss out on work… but now I’ll have to go out of my way to find another place to detail the car. I understand hiccups happen but hopefully there are some lessons learned from the business side on how to manage time, appointments, and customer satisfaction
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April 2023 by Guru
My child vomited a lot inside my brand new Acura MDX, causing me to panic and fear that I would never be able to restore it to its original condition. However, Red Eagle Auto Detailing arrived at my home the very next day and thoroughly cleaned the car. After the cleaning, there was no unpleasant odor and the interior was spotless, in fact, it looked even better than before the incident. I highly recommend this business, as they are extremely thorough and professional.Services: Steam cleaning
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March 2023 by Audrey Andronico
My vehicle had water damage on the interior and subsequent odor issues. Red Eagle was very responsive and came out to my home within two days. They did an absolutely phenomenal job cleaning a disinfecting my car. I was shocked at the result - it looked like a brand new car! And it smelled great! I couldn’t be happier and I’m definitely going to use them again. I highly recommend!Services: Steam cleaning
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February 2023 by Rachel Gill
Fantastic work and super easy to schedule! They did a great job getting all the hair from out dog in the backseat - the car looks brand new now.Service: Auto detailing
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January 2023 by So Boan
Worth every penny! Truly a full service experience. Red Eagle Mobile Detailing came right to my house, brought every piece of equipment they needed, and made the whole process incredibly smooth. My car looks brand new! I don’t know how but they managed to get every trace of pet hair and odor out of my car. Will happily book again.
