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May 2024 by Michael Howard
Last week I was overcharged on a phone I purchased the young immature girl overcharged me by $100.00 and assumed I wouldn't check the actual price of the phone online , customer care also checked the price on their end and they were upset they said they will be addressing the issue and changes will be made this place is a scammers dream and she basically pocketed my money I was given credit for what she did but that place gotta go or they need to put the right type of people over there people in the store are just as bas as the junkies outside of the store I'll never go there again.
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February 2024 by Amber Bost
Often I went to the plaza place, south bay area... I just seem those. It's nice place.
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October 2023 by Henri Ray Mason
I couldn't believe it as I'm walking into the store I see people buying drugs in front of the store. As I'm leaving, the people are still outside And and they Are asking for money money and cigarettes. What a dump this place is!
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September 2023 by chris hall
I don't know how Metro goes about it's hiring of personnel there is always a vast possible difference with employees. At this particular branch here are a couple of people who are extremely nice and knowledgeable which is what you really need. Another location an employee once called me stupid, which at times is quite possible, but at this particular time it wasn't true and I found it really nervy for an employee to call a customer stupid I am far from stupid. You take what you get with Metro as I said there are some very nice people there who are knowledgeable and helpful.
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September 2023 by Henri Mason
I couldn't believe it as I'm walking into the store I see people buying drugs in front of the store. As I'm leaving, the people are still outside And and they Are asking for money money and cigarettes. What a dump this place is!
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May 2023 by Karina Hernandez
Maybe it was just a bad day I don't know but the two Bops at the South Bay location are very Rude. Especially the one with Blonde ramen noodle hair. Don't patron this Metro PCS ... Seriously wish the location on Bowdoin never closed.
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March 2023 by ashlie averett
Horrible service rude and unwilling to help if you want to be stressed out then feel free to deal with these people they justMoney hungry and illiterate
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January 2023 by Eclipse Tinting
Helpful employees I was in and out! Definitely faster then any other metro I've been to.
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October 2022 by Jeremy Stevens (Jeremyah)
SUPER SMALL store, helpful & friendly staff.
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September 2022 by Debra Duarte
Great staff had a lot of fun waiting for my aunt to get her phone serviced. I loved chatting with the staff
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September 2022 by Ismael uebi Filho
It’s must must unprofessional store I have seeing my life , they NOT HONEST , they got my money and never put the number de work , criminal and unprofessional .
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April 2022 by Abigail Olinski
I called this company a week before leaving the country and was assured that I would have service overseas. I even paid an extra 20 dollars and spent 40 minutes on the phone with an agent. I arrived yesterday and have zero service. I don’t even have service to call them and explain the issue. When I tried their chat, it was just a robot that I could not get anywhere with. I am contacting an attorney. And switching providers as soon as I get back.
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September 2021 by Diane Kimball
Excellent service and very knowledgeable regarding their services and priducts.
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July 2021 by Shalese Jaiman
It was nice and courteous...they helped my mother and wished her a happy birthday.
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April 2021 by Maria Colombo
I have been a loyal Metro PCS client for many years. I have dealt with multiple stores. I’m pleased to say the 521 SouthBay location is the best. They are professional, knowledgeable, and easy to talk to. Which helps me make the right choice of the mobile phone and service based that best meets my needs. I highly recommend Metro PCS and this location. Great service always.
