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July 2023 by Jim S.
Will not waste more of my time dealing with people like this. Not helpful and arrogant. when an organization needs designated individuals to put out the fires started by their service representatives, I know it's time for me to go elsewhere. Take a closer look at those you have dealing with the public.
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July 2023 by James S.
Just called to request help from Members First Credit Union / Dorchester Branch. Had the most unsatisfactory response to my very basic questions about a small Life Insurance policy for my recently deceased parent. While other branches of the very same Credit Union were quite helpful, Nicki (branch manager) was not only unhelpful, but more importantly, rude. Always feel its Important to offer feedback about representatives dealing with the public. This woman was the worst!
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January 2023 by michel toussaint
Great staffs
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March 2022 by luis colon
I’ve been with Member Plus Credit Union for over 30years they have a unbelievable staff they’re great.
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August 2021 by Dave O.
Very difficult to do business with this bank. I have had an account for almost thirty years with this institution. I try to support local businesses as much as I can. However, recently, MPCU continues to adopt idiotic policies that force me to use my Bank of America account more often.
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March 2021 by Fran M.
Have a savings account at this bank. Checked the website before driving over to the Dorchester Branch this morning. Get there and there are signs on windows stating" Business with the bank by appointment only" REALLY!!!! I thought they were running a business but I am obviously wrong. Called the main number and verified...yes appointment only. I will be closing my account once the "bank" deems it appropriate to open for business.
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July 2020 by jeannette ware
Awesome customer service
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October 2019 by Kevin Struzziero
I've been banking with them for years now and they are amazing. Sonya Barros is my go to. She is extremely knowledgable and very professional. She always goes above and beyond for anything that I have questions with. I highly recommend anyone bank with them and I'm sure Sonya and the members plus team will continue to give extraordinary service.
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June 2019 by Adriana G.
I have been doing business with this bank since 2005. And i have never encountered problems.People are friendly!!!!
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December 2016 by Nathalie Bazil
Great staff, very helpful and friendly. It's so refreshing to have people who care and go out of their way to provide great service.
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July 2016 by Rosetta Weekes
Great staff. Customer service is a plus, 5 stars.
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June 2016 by TLM McColgan
I've been a happy and satisfied member for 20+ years!
