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March 2024 by Samantha M.
We had a great experience at this Marathon Sports, specifically because of Logan! He was so patient, kind, and knew what he was talking about. He gave great shoe recommendations and we were able to find the perfect shoe!! Definitely recommend coming to this store
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March 2024 by Michelle L.
Vinny is the absolute best sales person I have ever met, and his knowledge on running shoes, or running in general was simply unheard of. I felt incredibly comfortable with his welcoming, humble, intelligent demeanor, and the three shoes he recommended were so loved that I could not decide which pair to get. It's incredibly impressive that just by my walking and jogging, he was able to tell how much my soles pronate and whether I would need a model that helps to correct my walking habits. He genuinely wants the best for customers and I cannot wait to go back and will find him every single time. I couldn't recommend him enough. I wish I could give six not five stars!
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November 2023 by Bailey H.
Excellent selection and incredible service! I was helped by a man I believe was named Naykwon (could be wrong) -- but he couldn't have been better!! So kind, patient, and knowledgeable! Walked out with a great pair of shoes I feel confident about!
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October 2023 by Emmeline Academia
Visited the Boston location to see about sizing for a particular shoe. Maggie was extremely helpful and prompt — she acknowledged me right as she wrapped up with another customer, asked helpful and appropriate questions and got everything set up for picking up my order at the Cambridge location (since they didn’t have the color I wanted in stock). Thanks Maggie!
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October 2023 by Nooniecorn ɞ͡ɞ
We were completely ignored. My mother needed a pair of Clifton and she was told to wait in line. Ten minutes later, still no one helped her. I got a parking spot and went inside the store after. We waited until we were not sure if that was the right spot to get helped. Staff walking back and forth without even eye contact. So we again asked where we should wait. This all together was about 20 minutes or so. About five minutes later another gentleman was in line behind us. Suddenly one staff walked toward him and asked, “how can I help you?”. He pointed at us that we were there first. Disappointed. I am not a fan of pulling discrimination card. But what else can we assume? If I could, this particular Marathon Sports location deserves no star.
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September 2023 by Alexis Sarpong
My shoe expert, Shoshana (apologies if spelt wrong) was extremely helpful in assisting me find the right shoe for daily walking. I have very flat feet and need some thing with maximum stability and she was able to help me find a great pair of Hoka’s that are super comfortable and I think will be essential to my walking schedule and routine this fall. I can’t recommend this place enough. She took the time to assess my walking, overall foot alignment and structure without me feeling rushed or uncomfortable. Service was amazing and will definitely be returning.
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August 2023 by nailah charles
randomly walked in for some shoes and left with the perfect pair! the service is impeccable and they have a really indepth and necessary fitting process to help you find the perfect shoe for your needs and overall physical health! thank you eileen, will be back soon :)!
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August 2023 by Sara Swarthout
Came to visit and look around. Very underwhelming runners store. Left for a meal and came back to try on a pair of shoes. When I asked to try on a specific shoe the guy asked what size? He said are u sure not an 8. I specifically said 8.5 Hoka Challenger 7 in Black and Orange. He brings out a box, hands it to me and walks away. IT WASNT EVEN THE COLOR I ASKED FOR. Then I asked if they have the black and orange, like the one on display. He says "that's the only color in 8.5".... I mentioned it wouldn't work and he says ok have a nice day. .... very unhelpful and ZERO personality of the guy wearing blue slides. Thanks for a great visit to your store.
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August 2023 by Guthrie Paterson
Great fitting experience for a set of running shoes. These folks know their stuff and put in the time to help you find the right shoe. Might have to wait a little on busy weekends - but the selection and time they provide are well worth it!
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August 2023 by Richard Lewis (Rich)
Great people who know what they’re talking about when it comes to running gear (think shoes) friendly, some fun sales stuff and an easy-to-get-to downtown Boston location!
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June 2023 by Julianna U
I had an excellent experience buying shoes with Evan. He explained everything in incredible detail, but definitely left the decision in my court - I didn’t feel pressured at all. You could tell everyone there really knows their stuff, and it seemed like they all enjoyed each others’ company, which created a nice atmosphere.I walked away with new shoes and inserts, at a price that felt fair. I do wish that part of the spiel was asking about any past injuries or similar concerns, I felt like I had to squeeze that in and make a point of saying it, but once I did it was listened too so not a huge deal. Thanks Evan!
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June 2023 by Gérard Berleur
Hi! Very appreciate the time spent by the staff for their precious advices. I'm thankful!This is my first real pair of running shoes and I'm really happy that I trusted them!Highly recommended store and team!
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May 2023 by Courtney VanHuffel
THANK YOU SHOSHANA! I came in with a lot of recent foot pain that has been escalating by the day. Shoshana was so attentive and helped me realize I’ve been over-pronating while I walk. I’ve also been wearing half a shoe size too large. She gave me great options in different brands, and I can’t wait to try out the Hokas that fit the support I need. All the staff seemed great, but next time I come back, I’m asking for her :)
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May 2023 by Matt D.
I stopped by this Marathon Sports location to pick up a race bib. The store is quite small. I took a quick look around the store an there wasn't much of men's running clothing on display that I could see. Compared to a New Balance store this Marathon Sports was underwhelming.
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April 2023 by A B.
I was in dire need of new shoes ... I had been to places where they fit you before but no where ever as knowledgeable as this place! Maggie was a dream salesperson . She must have spent nearly 90 minutes with me finding the exact right fit and orthotics !!! And she got me a whole new style of shoe that I had never tried before but is so much better for my feet! She was so kind and skillful at seeing what your foot needs and matching you to just the right fit! I actually wound up springing for two pairs which I have never ever done !! Wish I lived in Boston just to come back to this place !