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March 2024 by Maria Hannaford
It was a pleasure shopping fir my glasses. The young man Stephen was such a great help with saving Mr money on my new glasses.
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March 2024 by Gabrielius Laucys
Really easy and pleasant experience, thanks guys!
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March 2024 by Ilvin Rivera
The staff are friendly and welcoming!!! Thank you!!!! Wineska is very knowledgeable!
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March 2024 by April Wilson
Love this location! Highly professional and efficient. I called and requested a particular frame for my daughter and was educated on frame measurements. Shannon was a tremendous help! She helped me find and order the perfect frames for my daughter! I will only order from here for now on!
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December 2023 by Revere Raja
Gigi was nice fixed my glasses today and gave me good information. Thank you?
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December 2023 by Tom McCormick
Sunday afternoon and short on time walked into the Newbury Street Boston location to get a minor repair and replace a set of lost glasses. Entire process was seamless, professional, efficient. The technician was extremely knowledgeable and walked me through all the pricing variation so I could understand them. (not easy). Excellent experience.
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December 2023 by Gloria Sanon
At the Newbury location I found the best frame for me. Im so glad i came to this location. And everyone was very helpful in the entire process.
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November 2023 by Mutong Zhou
Worst doctor ever. I asked for a cheaper lens, then the doctor start to mock me saying she does not know the prices and cheap lenses are bad for your eyes. Then she did not even do my exam carefully to check for my proscriptions. When I ask how to put on the contact lenses correctly my, she just said the side that looks like a bowl. Both sides does, that is not the correct way to distinguish between the two.
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October 2023 by Ken Naeh
While traveling, I lost a cushion for my ran bans. Walked into the Newbury street Lens Crafters. Was met by Gabe who was glad to replace both cushions on my glasses and clean them for me - free of charge. Great service here!
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October 2023 by Keith H
Makayla took the time to help me select a frame and lens that would best support my vision. She was very professional as well as an excellent saleswoman! Thank you Makayla!
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August 2023 by bill eitze
Incredibly helpful staff. I had a simply repair for a lost screw. It took less time than I expected and the lady refused to let me pay for it or leave a tip. Truly five star service!
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August 2023 by Ed Hwang
I would recommend any other store or just shop online. You will find a much more reasonable price with better service. I decided to return their glasses due to the bad quality of the lenses. It took almost two weeks, but I still didn't receive my refund.
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August 2023 by emma leyden
Amazing service. Staff are friendly and will serve you instantly. They fixed my broken glasses for free and also offered to clean my sunglasses to for free! Would recommend to anyone :)
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August 2023 by Joey Farrell
Excellent - professional, prompt and very nice - Gabe and Dr. Mathias are fantastic - I will return for my annual eye exam to this office. Thank you!!!Tania took great care to help me with my frame and lense options.Super customer service.
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August 2023 by megan lucks
I came into Lens Crafters as I was passing by the store, and realized it would be a good time to adjust my glasses. I received help right away, and I finally have properly fitted glasses.