Interior Define provides personalized support to its customers. The company's design specialists offer one-on-one consultations, including mood boards, fabric recommendations, and floor plan advice. They make custom sofas and sectionals, as well as decor, table, and rug collections. The staff at Interior Define is knowledgeable, helpful, and delightful. They answer questions and provide valuable input to help customers make informed decisions. The company's customer service is impressive, both online and in-store. Customers have reported being highly satisfied with their purchases, despite a wait time of around 10 weeks. The quality of the furniture is good, and the custom pieces are made to order. Interior Define's team is patient, helpful, and fun to work with, making the shopping experience enjoyable. Overall, Interior Define is a great place to shop for custom furniture, with a team that is dedicated to providing excellent customer service.
It was a pleasure to work with Kayla at the Boston store. She was extremely helpful and patiently answered all of our questions about products and design. I recommend her highly!
April 2024
Kayla is patient. She listened to my concerns, the description of my space, how I wanted to live and feel in that space. She patiently considered a variety of options bringing her ideas to life in my mind with textures, colors and structure. I look forward to completing my project with her.
April 2024
Awesome store. Eric was a pleasure to work with and the whole staff was very friendly
