-
June 2024 by Arthur Allen
Quick, good communication, polite.
-
June 2024 by BKG 42
Mark Ravin, Service Advisor for Herb Chamber's Mini customers is THE BEST! Never have I felt so good about sending my car in for repairs or maintenance. He is always conscientious about our car's necessary vs. unnecessary costs. Part of my reason to keep driving Minis is Mark! TWENTY TWO YEARS TO THIS POINT of 2024!
-
June 2024 by Ro Gupta
Excellent service time after time. Theo is a gem!!!
-
June 2024 by Alan Joslin
Mark is the absolute best
-
June 2024 by Holly Lasko
Always a great experience at their service department! Great staff, personalized attention, comfortable waiting area and they even wash your car inside and out! Wonderful diagnostics and expert work. Who could ask for more?!
-
December 2023 by Sandra Beck
It’s always a pleasure to go to Mini Herb Chambers in Boston. Theo and Mark are wonderful workers and always take good care of you!
-
December 2023 by I Y
The MINI service advisors are always the nicest and friendliest people. I may be missing some names but Mark and Theo have been awesome and have provided me with good care and service.
-
December 2023 by Patricia Selvaggio
Since moving to Boston and having Herb Chambers take care of my 2012 Mini Cooper I have continually had wonderful service from all staff members. I purchased a 2023 Mini in December 2022 and again experienced excellent service. I typically deal with Mark Ravin when I check in, he is an absolute GEM. I would absolutely recommend this dealership to anyone looking for a new car.
-
December 2023 by Robin Brenner
Frankly, Herb Chambers should teach a course in how to treat customers marvelously. And the great service never feels false; it’s always authentic. Mark , the person who manages my cars when they need service is about as good as it gets. He’s efficient and always knows his stuff! He’s also very caring and warm. Such a great combo. I will always think of Herb chambers when I find myself ready to purchase again. It’s the people that make me come back. It’s lovely to feel so well taken care of.
-
December 2023 by Callie S.
Got there at 12:50 for a service appointment (oil change and coolant top off). Requested a full look over because I have a big drive coming. Ended up that my front brake pads should be replaced. This process took over 4.5 hours. I didn't even get an inspection report until almost 3 pm. Didn't get the quote for my brakes for another 45 min. The brakes themselves only took about an hour, maybe less. So I'm not sure what the other 3.5 hours were for?? But way too long and the showroom was absolutely freezing !!!
-
November 2023 by Natalia C
Wonderful service, Samuel was very helpful and I felt very comfortable asking about advice on servicing my car. I appreciate the fast service (I always get my car back within two hours), and the comfort of the lounge to wait in.
-
November 2023 by nina aronoff
Mark is always the utmost of professional, helpful, authentic, and he gets it done! He is a pleasure to deal with. Herb Chambers is lucky to have him and so are all his customers.
-
November 2023 by franco triana
I brought my mini clubman to Haskins in Wellesley to have the bumper and câmara replaced. While at Haskins they told me that my car needed a new battery a front lower control arm replacement and a couple of other things which I declined to go forward, instead I took it to herb chambers and Mark diagnosed the issues. It turns out that I didn’t need any of what Haskins has diagnosed.That’s the reason I’m a loyal customer to Mark. He is honest and made the whole transaction painless.I strongly recommend Mark as he has proven to be a true professional.Services: Electrical repair
-
November 2023 by Ellina Beletsky
Mark Ravin and the rest of the service department are absolutely the best! I have been going to Herb Chambers for my service for at least a decade, and it’s always an exceptional experience.Service: Brakes
-
November 2023 by Liran Tamam
I love getting my Mini serviced here. Mark is always super nice, approachable and very helpful. Highly recommend!
