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May 2024 by Stefan Ficur
Great experience, very friendly staff that are super chill. Would reccomend
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May 2024 by Kunal Mehta
Awesome folks. Wnjoyed chatting Grand Seiko and trying on watches. Perfectly sized my new GS!Thanks guys!
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May 2024 by Evan
Came here because I liked the pink face seikos. Nina and Garett were both super informative and friendly telling me all about the different materials and history behind the company and ultimately helped me buy my first watch. Thank you both!
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May 2024 by Colin Sheehy
This boutique is the BEST! They took amazing care of me when I bought my SBGW283, and are hospitable, professional, and knowledgeable. Even when u just stop by to look, they always take the time to chat and show me pieces. I’ll only buy GS here!
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May 2024 by Ian
Got my links adjusted here with excellent service!
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May 2024 by Sam Holloway
Great service with Garrett and Tyler getting a bracelet adjustment today! Definitely recommend.
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May 2024 by Connor Perry
Luis and Mina were fantastic and very knowledgeable! Wonderful experience and would definitely recommend checking them out in Copley!
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April 2024 by Jonathan Gold
Terrific experience with the Grand Seiko Boutique in Boston. Both Christina and Tyler were extremely knowledgeable about the brand, helpful and very patient. I went in with an idea of what I wanted to try on, did in fact try on several timepieces, and ended up purchasing one of the two watches I was particularly interested in. These are very high quality watches. The dial and case finishing on the GS watches is exquisite. No high pressure sale tactics; Christina and Tyler just love watches. A small but beautifully laid out store in Copley Place. Highly recommended.
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April 2024 by Jonathan Zhangxu
Good customer service. Purchased my watch with Tyler, a great rep, enthusiastic about Grand Seiko (GS), explained to me the heritage, design, and mechanism behind the watch, which left me appreciating GS even more.Took me more than four tries to settle with the best fitting of my new watch, but both Tyler and his co-worker, Garrett, were very patient and supportive throughout the process. Very pleasant experience overall.
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April 2024 by john sim
Terrific shopping experience at the Grand Seiko Boutique at Copley Place. I worked with Garrett. He was very helpful in presenting the watches and had great knowledge of Grand Seiko's history and contributions to horology. Pictures do not do the watches justice, you must see them in person, particularly the dials. This watch is beautiful. I own many watches including Rolex, omega, Tudor. Pleased to add Grand Seiko to my collection.
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April 2024 by Chris Kondracki
Wonderful experience. Nina was exceptional. Tyler and Zack also a huge help.
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March 2024 by Kha Ho
Great experience at the store and recommended me to a watch that was even nicer than what I originally wanted and even less expensive. Bought the watch based on the experience.
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March 2024 by Maureen Devine
Excellent experience. Both salesmen were knowledgeable about the brand and its watches. Luis sized my new watch, quickly. I was on my way in no time.
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March 2024 by Josh Such
Luis was incredibly knowledgeable and helpful in the buying process. He brought me through the history and told me all about the watches they have on display. I never felt pressured or like I was being upsold. The experience with Luis and his colleague, Javier, was an absolute pleasure.Did I walk into the shop thinking I was just going to try on a couple of watches and then leave? Yes.Did my experience with Luis and Javier get me to purchase my first Grand Seiko today? Sure did.
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March 2024 by Juan Borges
Thoroughly enjoyed my experience at this boutique. Javier and Tyler were a pleasure to speak with and are very knowledgeable about the GS brand and product. I'm very happy with my new watch and would buy again from this boutique!