-
January 2024 by Rob D.
My son purchased a used Nintendo Switch game at another Gamestop location, but when he opened the game there was no chip inside. Unfortunately, the original location could not find the game chip and could only offer a refund, but my son had his heart set on this particular game and had saved up his money to buy it used. Thanks to Austin and his great staff for stepping up and helping out and their willingness to honor the purchase of the missing game, as they had the only used copy around. Great team, great service!
-
December 2023 by Diamond Burrus
I do not like there service at all I was to order a PlayStation 5 I get an email stating my package will be shipped as soon as possible hours later my order is canceled they have no good working study and they have bad ways of communicating. I js don’t like the idea that you had me wait got an email saying we are getting it prepared and processing but then tell me it is canceled. That’s why I say they have low standards?.
-
December 2023 by Alexa Shabecoff
None answers the phone at this place. Have called multiple times.
-
December 2023 by Elizabeth Anderson
Legit the staff don’t know what they are doing there they don’t care if they screw you over or cost u 100s of dollars because they don’t know what your doing then they say call customer service who directs u to go back to the store to fix their screw ups which is hard to go back and forth when ur already really sick and get sick after everytime u go out
-
November 2023 by kyle arias
They are extremely (RUDE)...THEY are also LGBTQ fearful I as a gay man was put off by the employee who was rude to me and laughed at me with another employee due to me being gay!
-
October 2023 by Evan Snape
Daniel and Tracy at GameStop at American legion highway showed good customer service and provided me with good games for me to play.
-
October 2023 by Daniel Carpenter
Randomly closed with no explanation at 1PM. This is the second time.
-
September 2023 by Aslin Santos
Alex and Austin are the best. Every time I come in which is often. They know just what I am looking for and they recommend great games and the latest in deals. I appreciate they’re great customer service! These guys need a raise.
-
August 2023 by danny z
The used ps4 are sold almost broken with a lot of problems don’t buy anything used from here
-
July 2023 by Ray Nelson
While the look and game selections could be better at this location, the employee with whom I interacted was top notch. He helped locate games for me that I didn't think were in stock. Importantly, he didn't pressure me to renew that membership that I never use. I'll go back to this location because of him (I forget his name).
-
July 2023 by Blase Barzey
Not Veteran friendly, so sad. Just imagine i was told rudely at that, to go to the Dedham store to get my discount because he didn't know the Vet code and refused to call another store to get it. Not to mention the merchandise was there and well in stock. Until after some time because I refused to drive 30 minutes for an item that was available. Alexander then decided to call his manager for the second time, who clearly told him to call another store. What an experience. Guess that's the thanks igetfor my service.
-
July 2023 by eric john
Nice place but much busy with one person staff
-
July 2023 by MIRACLE MEN
Worst customer service experience ever
-
June 2023 by michel collazo
They say hi to the customers. Staff is very helpful. I love it here.
-
April 2023 by Trey A.
Came here to do a Happy Returns return during business hours. The store was closed with a hand written sign that said "on break". So I waited a few minutes. A young man came back, went in, closed the door an never reopened it. There were two customers outside, we knocked and he never came to the door. Huge waste of time!
