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November 2023 by Peter Savas
My large family and I choose to have a total of 10 personal and business accounts at First Republic Bank because the quality of their service has been consistently remarkable.
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September 2022 by Fadolo
Spoke with Reda Today~ Friendly & Respectful
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August 2022 by Sophia Zinnel
The worst service beyond believeThe worst experience I’ve ever had
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June 2022 by Nikhila Sastry
The worst bank in the face of earth. Worst support team in the whole world. Worst Wire department. I have no clue why they even exist. They can't do one transaction right. They cannot do anything right. Please never bank with this particular branch of First republic Bank. Cam and his team have no empathy for their clients. They mess up everything on purpose and do not follow any instructions. I am so extremely disappointed with their service. This is the worst experience for any FDI that we faced. DO NOT BANK WITH FIRST REPUBLIC. Go for Citibank or Chase instead.
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June 2022 by Nikhila P
The worst bank ever in the whole world. Can I give them 0 stars or worst negative infinite stars? They wasted 30 days of my time and $7000 of my money. Their third-grade service gave me sleepless nights worrying about my money. A bank cannot get worse than this. First Republic Bank, I hope you shut down soon because you don't deserve to exist. I have never been this frustrated with a bank and their service. If you are considering banking with First Republic, I urge you to please change your decision. Go for Chade or Citibank.I was born to bankers myself and have dealth with a lot of banks but this is handsdown the worst bank ever. The worst banking experience ever ever ever.Their wire room is the worst in the whole world.
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May 2022 by Michael Cunningham
I just need to let everybody know the customer service here stinks. Very judgmental teller. Can't believe they have this guy working for them shame on you First Republic Bank.
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July 2021 by Elliott McNamee
The good: student loan rates are low and service during mortgage closing was great. The bad: mortgage rates are high, digital tools are horrid (way worse than BoA, Chase, Amex and everyone else), and the service is slow and bad when you email or call (10 months into COVID they've got long hold times and blame "the crisis").
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October 2020 by Christopher Cabell
Absolute best customer service of any bank I've ever dealt with. Entire team is 1st class.
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July 2020 by Tom Noble Sr.
Having been around a tad and having run a business from 0 to 288 employees and working with the Federal Government as our major customer I am acutely aware of what it means to please the customer. James Barr is our Client Wealth Manager and I can say with little hesitation that I am so impressed in the way he has or has treated me and engaged all the members of the First Republic Team to rally around their client...me. To anyone who has worked hard for their money, you should give these folks a shot at taking you to the financial finish line, better than all the promise makers you will ever interview.
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March 2020 by Jason G.
Excellent service I've used them for my mortgage since Nov 2018. Always great customer service I really only use them for my mortgage and I'm close to paying it off and would def use them again for other accounts as well if needed. Whenever u call customer service for password resets they are always prompt and wait till I actually long on before hanging up.
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March 2020 by Amy S.
We were recommended to this bank by our realtor after moving back to Boston. The quality and top notch service is incomparable to other banks. They handle everything with ease, made everything easy, and were super flexible. Special shout out to Jess and J-Pro, Vitaliy, and Andres!! We have also worked with members of online support team and every person truly lives this bamission. #firstrepublicbankcustomersforlife
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January 2020 by Curtis Frank
The best banking experience ever. They know who I am. They always are nice and responsive. And they know what they are doing. Same people all the time and no waiting.
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July 2018 by Ernesto Dominguez
Will not help you if you are not a member to get something Notary
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April 2018 by Deborah Robinson
Beautiful office in an elegant building. Outstanding customer service. Each banker attends to my requests promptly and efficiently.
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February 2018 by Krishna S.
This bank has amazing interest rates for student loan refinancing. I had a great experience with everyone I spoke to except for Patrick. Unfortunately for First Republic, he's the account executive in the area and the main person you work with when applying for refinancing. His communication was poor. He would not return emails in a timely manner. Usually, I ended up calling him. When I asked him any questions, he became irritated and terse. He made me feel as though he is doing me a favor to be considered at First Republic. Throughout our refinancing application process, I was very responsive and provided any documents he needed within 1-2 days. My last conversation I had with him was on speaker at my workplace and my co-workers were surprised that he was speaking to me in a demeaning tone. I'm sure his job is stressful, but I felt that his customer service needed to be improved. This is also my first yelp review, which I hope tells you how upset I was with him. Like I said, if you are able to get your loan refinanced at their interest rates, it is definitely worth banking with them since you will save money. Good luck!
