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February 2024 by Linda Cox
Be warned! This FedEx location charges a "handling fee" because it's in the hotel. My package, a pair of shoes being returned with a prepaid label, cost $10. So much for free returns! Their website does not mention the handling fee, and it seems quite unfair.
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December 2023 by BASEM Ahmed
You have to put it in your mind, this is not a regular store . You’ll pay extra because this location is inside a hotel. They want to charge me extra $35 even though I have paid online . However, there is another store 8 min walking, and you won’t have to pay extra because it’s a regular store .
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October 2023 by Brett Star
Chris and his team here are excellent. They understand customer service, and are willing to help/pay attention to details. Thank you!
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October 2023 by Shuyan in Canada
They want to charge at least $10 handling fee for my prepaid package, just because they are located in a hotel. Ridiculous.
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September 2023 by Sunday M
I’ve had an amazing experience at this location. We were dropping off a pretty complex shipment (lots of luggage), and everything went super smoothly. Big shout out to Michael who guided us through process and was extremely nice and professional ⭐️
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September 2023 by Zulfikar Dhilla
They charge extra fees for dropping off a package since they are in a hotel.
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August 2023 by Adam Kelly
I had an issue in which my receipt did not match my order. Store rep Megan went through the actual job instructions and made sure that everything was made correctly. Great customer service!
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July 2023 by Andrew Rosenstock
I have never had such amazing customer service at a shop, let alone a kinkos.Mike was beyond helpful and so hospitable. He went out of his way and really helped out on my printing and laminating.Thanks Mike!
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June 2023 by Joseph Norton
Second Floor stairs Off the Lobby of the Plaza Hotel. Very tall Modern Classic Gentleman as helpful as helpful can be, and loves a great Joke and Classic old schools blues. Wish him well on his path. Hope you found "Time" good Sir.
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March 2023 by Anders Tharaldsen
One person slowly typing away at a keyboard with no customer in sight: "please wait." When he was done with his business I asked if I could leave a prepaid, labeled USPS small box for the mailman. "There is a $2 drop of charge inside the hotel." I told the gentleman I don't think so and walked out. Found a mailbox around the corner. I will never use this Fedex location unless it is 20 below outside with snow blowing sideways.
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March 2023 by Cecilie Pope
Trey went above and beyond to ensure I received all of my packages while at the hotel. I ship in and out of this hotel for work twice a year and this year went so smoothly due to his attention and good work. Thank you!
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November 2022 by Alvaro Burgos
They charge you a 10usd fee PER PACKAGE although shipping was already prepaid. Never again
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October 2022 by Anne-Marie
Don’t go here - there’s a fee to drop off packages even if they already have a shipping label! But at least the sales associate was very friendly and upfront about the fee, providing me an alternative store address to visit.
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October 2022 by Tej Shah
This is NOT a real FedEx location. This is just an outlet owned by the hotel. They will charge you extra handling fees even if you have a prepaid package. This is extremely misleading and should be removed from Google maps.
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October 2022 by Junji Morokuma
$10 handling fee?! Ridiculous.??
