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August 2023 by Mickey
Everything was smooth up until I needed to call due to a flight delay and having to delay my rental return for after hours. They promise excellent communication, but DO NOT DELIVER. They don’t pick up calls, emails or texts. Incredibly disappointing; spending 1k for 4 days and no 24/hr return. I will not be using this service again.
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December 2022 by Shane MM
Great experience. Both attendants and advisors were on point. Was able to enjoy a Porsche 911 for a few days.
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December 2022 by Tian Wen
I made a reservation on midsize sport sedan (Maserati ghibli or similar) but when I got there I found out they didn’t have those types of cars at all.What’s more surprising was that the staff said I could just pick up any car in the garage I want - I ended up getting an SUV instead (Maserati Levante). Cat itself was in very good shape and brand new model. I guess I’m not super upset because I paid for the cheapest option and got the chance to select any model they have?But it’s still very unacceptable that they don’t classify their vehicles to different prices as what the website does, so I suggest people just always select the lowest price vehicle type when you book here
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July 2022 by Carter Coe
We had a poor experience, especially considering how much we paid for an exotic vehicle. The check-in process did not go well. We had a reservation that the agent could not find. He was also dismissive of my being upset that he took someone behind us in line before checking us in. The guys in the garage were very friendly. Unfortunately though, they gave us a Range Rover that seemed beat up. It had a shredded front tire sidewall, and it drove poorly. I’d rather drive my 2011 Toyota. I filled out a survey and heard nothing back. Pretty disappointing.
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July 2022 by Steve Mclaughlin
Terrible outfit at enterprise exotics at logan airport. Non responsive for 2 weeks. I must of called 2 dozen times. Left voice messages. Text messages. No one answers. No one responds. Are they even open you wonder.UPDATE: 6/23/22. Chris M. Responds to this review and i emailed him with my phone number and my email address. Unbelievably still no response from this company or him. Smh. You have to be kidding me.
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January 2022 by Colin M.
These people are incompetent. If you have the option to go anywhere else do it. It took them over an hour to swap out my car.
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November 2021 by David Le
It was a good experience with Enterprise exotic car rental. George was able to get me set up with a car quick. Everything was a smooth transaction. The only down fall was the car was not maintained properly, resulting to the tire light coming on due to low pressure, as well as the front two tires being bald around the edges. It was quite a scary ride in the rain while going about 40mph. You can heard a loud humming noise. After I returned the car, Steve Biagioni and Lily Brown was able to accommodate me regarding my concerns. It was the best customer service I had ever experienced at a car rental, and I really appreciated that. I definitely would recommend and will rent again!
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November 2021 by Aseel Al-Sufyani
Used hotwire to reserve my rental for 10 days a month before the due date. None refundable and it's the manger special. It did cost me 640 dollar after tax before insurance. I found out the manger special is a 2019 Corolla that done 60k miles on the Odo. If that's not enough, they lost the keys to that car and I had to move my luggage to a different old dirty smelly Honda.If this is a good deal to you, then I would really recommend it exclusively to you.(Update) the guys from the care has reached out and had the chance to change the rental to a perfect one. The lesson is never go for manger special and rent it directly from the service provider skip the middle man (HOTWIRE). THANKS CARE TEAM
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November 2021 by Marc Parker
This service is a scam. The classified the car as a Audi R8 or Lamborghini, then when I showed up they gave me a Jaguar F-Type and claimed it was in the same super sports car classification. Billed the same amount, which is fine, but never mentioned that the car I got was in a different classification. Whatever you do don’t book the super sports car cause I don’t think they even exist. Disappointing.
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October 2021 by Ben Vinzant
Wanted to rent a vehicle in the super car class for a week. Description is an Audi R8, a Maserati, an Aston Martin, or a like vehicle. Booked it online and then tried to call to confirm which vehicles were available. Called multiple times with no answer. Left a voicemail and sent a text message as requested on the recording. Couldn’t get a hold of anyone until we arrived. When we got there, none of these cars were available. I asked if they ever had them and she said no. Only option was a Jaguar. Website has a Ferrari and a Lamborghini showing as options. That’s a bit of false advertising compared to what the option was. If somebody is willing to pay for a vehicle of that caliber, I think there should be some communication beforehand so the customer is happy.
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September 2021 by Jason J.
This is not a luxury service. They run you through an actually less personal experience than a basic rental and the cars are not what are advertised. Beware. Turo would be a far better option for a luxury car rental.
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July 2021 by charlie Spencer
Too much $$$ for a 2 day trip
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April 2021 by Yoshi Jbzy
Not a very good meet and great! I was advise they would have certain type of vehicles in case one didn’t work. They only had the one and we basically had to make it work! On top of that wasn’t advise it was a drop too! It was raining out. Just not the best experience but managers said they will look in to it. But car was pretty nice just little bumpy do to Boston streets being broken! Worth the price tho!!!
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November 2020 by Jamie Shaw
Made my reservation online and showed up and asked to change it. They had no issues doing so and were able to accommodate me greatly. Staff was very friendly and helpful. Return was super easy. Would definitely rent again!
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November 2020 by Douglas Tinker
I rented a Maserati. For that type of car and money it should be cleaned. Wheels had months worth of brake grime on them. Water spots all over car.