-
April 2023 by paul giampapa
It's a busy branch but they took the time to keep everyone posted . Very friendly staff
-
August 2021 by Toby Grooms
The staff are friendly, helpful, and provide good service.
-
May 2021 by Chad Nelson
The biggest annoyance is dealing with their atms. They seem to never be working properly so almost every week I need to find another eastern to deposit my check at. It's annoying to walk around with an endorsed check in my pocket..
-
May 2021 by Roger Julian
Me and my wife was here was the last place we visited she passed on after this trip ty Boston
-
April 2020 by Troy Franklin
Always the best service and treat you so special I tip my hat to the whole staff .
-
October 2019 by Alina Lopez Thomas
This bank works for me and my business. It is clean, efficient and service oriented.
-
August 2019 by e m thomson
EXCELLENT CUSTOMER SERVICE. EFFICIENT, FRIENDLY, KNOWLEDGEABLE; AND THEY ALWAYS HAVE A LITTLE SUGAR FIX ON DECK.
-
May 2019 by Victor M.
Avoid banking with Eastern. They'll mess up your debits so they can charge you superfluous fees. This branch also has extremely poor customer service. They don't want to earn your money, they just want to take it. I've banked with them for a year now and have regretted ever since. Time to shop for a new bank. One I can actually trust with my money.
-
December 2017 by patricia harrington
I have been doing business with them for 20+yrs never had a problem except once that was resolved quickly.
-
May 2017 by jamahill78
The lady was loud about my information n some what rude it was very uncomfortable.
-
March 2017 by Tammy King
Cause they are very helpful and caring of your privacy☺
-
September 2016 by Quinthella Green
Every time I Visit Eastern Bank everyone is very helpful and friendly.There. Should not be a bad rating for this Bank.Judith the Branch manager goes out of her way.Wendy , Christine all are helpful.I am QUEEN from Supreme Liquor.Never have a problem. GOOD WORK EASTERN BANK.DORCHESTER AVE.
-
July 2016 by Ayaz Khawaja
I went to open bank account and greeted by extremely rude lady named Wendy at front desk who didn't even tell me the exact requirements to open a bank account, had to make a trip back home to bring documents only to be told I'm ineligible to open account. I suggest the bank take measures to educate their staff how to greet the customers. Back to basics of interpersonal communication.
-
June 2016 by Dwend Pagan
Worst bank ever!!! Told me I'd get my card in 10 days been 2 months and nothing. I closed the account and my direct deposit was still active and I couldn't access my funds worst organization ever!!
-
May 2016 by Marc Rathwell
Terrible..they allow people to use others credit card numbers without confirming identity. Basic security for customers and others doesn't seem to work here. As a thought, if you have a customer making multiple withdrawals for cash on a credit card take a better look.
