-
July 2024 by Heather Lyle-Webster
Laura at the Dorchester CVS , know your name and will say Hi with a smile.
-
July 2024 by Gladys E. Aranda-Giron
CVS is the best.
-
July 2024 by John Delva
Friendly professional
-
July 2024 by Thoai Thai
Wonderful customer services. Thank you for stepping out of your way to help me.
-
July 2024 by Francine L.
This might seem small, I may be overthinking it...it may also be policy but this has never happened to me. I called for assistance to get a locked item. The guy who got it for me was not pleasant at all. I reached my hand out to get the item like I usually do with other associates and he said "it will be up front"...since when? Like it feels like he assumed I was gonna steal the item. No other associate has ever brought an item up for me. It just seems super off and I absolutely did not like it. Now if it's "policy" make sure the other associates know that because again, I'm usually handed the item once it's unlocked. That to me was unacceptable so was his attitude.
-
July 2024 by Trina Gay
Every time I go into the CVS at 2235 Dorchester Ave the employees always seem so unpleasant like they are being bothered when you ask for help you have to ring bells to get assistance with certain items and they take forever to come help you even when they have no customers in line to ring out they don't ask you if you want to use your coupons you have to let them know you want to use your coupons they don't want to give you a bag even when you paying for it they really need to be retrained on their customer service because so far the employees have encountered don't have any.
-
February 2024 by Gail Barrett
I just moved back to Dot a little over a year Nov2022 . cvs Dorchester Ave lower mills is closest pharmacy. The female pharmacist is rude and lied about splitting a controlled prescription. Numerous times over years pharmacy would give me amount to cover me a few days , so I don’t get sick . Then give the rest in two days when delivery come . No matter how much I pleaded with her because I already went without it two days and it a holiday weekend. . She said not allowed. I begged and said please give me a supply until Tues and I get a new script for rest . She said no . I missed Christmas because I was miserable , had flu like symptoms and couldn’t keep my legs still . I stayed home alone cried . Today I called about two prescriptions that put in the 13 . Online says delayed . There is no way to communicate about delay , reason or when to expect it . Anyway both should have been ready yesterday. So called on hold 45 min and of course one was delivered yesterday . After I got off phone with lower mills cvs pharmacy today I received a text that it just been order now !!! No apology nothing she said call after 2 pm . I called at 2:10 and hung up on hold to terrible music at 3 . The number # 1 reason I want to give folks heads up is no one ever , ever , EVER answered phone . . Problems with stock , ordering , communication on text or app when it expected to be filled . Poor service all around. I am either going to try CVS Gallivan blvd or go back to Walgreens
-
December 2023 by Kiye A
This has to be one of the worst pharmacies ever. They literally NEVER answer the phone. I waited on the phone for 45 mins two days in a row in the middle of the day.They also never have your prescriptions ready. It's a mess.
-
October 2023 by Ross Kasakoff
I lived in several places over the world and I never saw too many rude and slow people like in this pharmacy... be prepared for frustration and bad services...The blue hair woman mentioned It's the worst in my opinion
-
October 2023 by Rosetta Weekes
I went to CVS for my updated Covid vaccine for 2023-2024. The pharmacist was wonderful. She explained everything to me and was very gentle in giving the vaccine.
-
September 2023 by Jamie Sullivan
i had a stand out experience at this cvs with the amazing customer service! gio specifically, went above and beyond to accommodate and help me!
-
August 2023 by Lula Owens
The pharmacy has a rude cashier was their to pick up meds on august 21 in the afternoon she did not say hello slamsPrescription on counter and on her phone where is the professionalism.and why is this acceptable.
-
August 2023 by queen boston
Good customer service
-
August 2023 by Bryan azevedo
Dirty inside
-
July 2023 by Barb Shimechero
Alright customer service. Neat shelves most of the time, but theure dusty. Atmosphere was shallow music choice is basic. Couldn't find my MAC mascara
