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June 2024 by Paul Amoguea
I made a photo request and was never notified about my order being ready. So I called. Dude on the phone says hold on and that's it. leaves me there in limbo for 15 minutes. So I went to the store. When I arrived I immediately saw that they were understaffed. So I'm like ok now I understand. So I go upstairs to the photo section. Dude starts helping me out. I'm telling the dude that my wedding anniversary is today and I need the photo. I already waited 2 hours with no confirmation. Dude keeps telling me to come back tomorrow. I already told his thick skull that my anniversary was today 3 times. Maybe it was just a language barrier. And if so I apologize for this review. I'm just really pissed off is all. Don't have a frame for my photo. I'm returning to the store tomorrow and I hope I'm accommodated with a free frame.
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May 2024 by NAOKI KOJIMA
People are always rude and not friendly at all. Plus they made my online order “picked” even I didn’t. They stole my money. There are many other CVSs and why we have to go to this store???
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May 2024 by Renata Freitas
Best customer service ever! People really care to understand your need and connect at a personal level
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April 2024 by Will Simmons
It was stock nights and it was still a steady flow customers. The customer service representatives were actually on top of things. There was one person set to the front and the others did you stop and watch the floors and listen to management pretty well I was in and out no problem
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March 2024 by Nirav Desai
Poor customer service; ripped off tag and said the English was not correct; accused us of being wrong. If a manager wants to contact me please do
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February 2024 by Yaz
The Russian man that works the Night Shift alone is an idiot and pretends not to speak English so that he won’t have to do any work. He is not competent enough nor intelligent to be working ALONE at the CVS.
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January 2024 by Samantha Chiu
It’s cvs just like any other 24 hrs
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January 2024 by Janet H.
Prescriptions are never ready in a timely manner. The pharmacy employees act like it's a chore to fill prescription. Very disappointing!
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January 2024 by Eric Vermilya
Good selection and helpful staff. Good quick stop.
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December 2023 by SeneWest Group
The evening staff at 587 Boylston St in Boston are very unfriendly and very unhelpful. The night store manager Cleo, who claims to be the store manager, is verbally abuse to Iris and inspite of her being a little bit handicap, Iris is probably one of the few helpful employees of this CVS.
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December 2023 by Hi Mi
CVS is open 24 hours. That alone is wonderful.
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October 2023 by Diana J
Super attentive staff!
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October 2023 by Laura Rodrigues
I swear, y'all need to train your staff on how to deal with people and how to provide a decent customer service. These chicks don't know the basic: to communicate in a professional (?) way. It's ALWAYS the same issue - rude, ignorant and classless girls working here. I feel sorry for y'all, honestly. Be miserable at home please.
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October 2023 by bob bob
Why would cvs website say pharmacy is still 24 hours not the store the pharmacy for doctors prescription at night ? Ridiculous
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August 2023 by Sayma PolancoDelRosario
Elmaze is AMAZING! Every time I come in she’s super helpful and patient with me. Walked me thru my promotion. True star⭐️
