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December 2023 by Aysah D.
I came here for my flu shot and COVID vaccine and the pharmacy technician was very nice and helpful. I didn't know that I had to check in for my appointment online. She explained it to me and luckily she was able to check me in person. However, my shots were administered by the pharmacist who was rude and seemed to be in a rushed state. she did not sanitize my arm and stabbed the needle in me. I asked her to do the second shot a bit more gentle and she made a joke to me about being less of a baby. I was surprised by her comment and stayed silent the rest of the appointment. It was a shame because the pharmacy tech was nice, I just felt offended by the pharmacist's comment and will not be going back here for any future shots.
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December 2023 by Kimberly A.
This is one of the best CVS locations in the Downtown Boston area. The store is always very well stocked and I never have any problem finding what I'm looking to buy. The last time I was there I was shopping for snack items and they had a very good variety. I also gave their cosmetics aisle a spin and I saw a lot of good deals on their cosmetic items so I grabbed a new lipstick and a new mascara as well since I was almost out of it. The employees are always friendly here, greeting you as you enter the store and making sure that you are finding everything okay. The checkout process is always quick and easy. It's always a pleasure to shop here.
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December 2023 by Myriam Bradley
I’ve had two separate unpleasant experiences with pharmacists at this location,they don’t seem to have any idea about customer service.I’ll be taking my business elsewhere.CVS stores are around every corner
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November 2023 by Dan Waltz
Thank you to Nick(In this picture) for going above and beyond for being an awesome Pharmacist!!
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November 2023 by ARD International
I find everything in cvs pharmaceuticals and market items in one ceiling
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September 2023 by Alex C.
Had a very shocking, racist encounter with a cashier named Abdulahmed at this CVS. When I went in to buy a gift card, he greeted me by saying “Ni hao”. While I am of Asian decent, I am not Chinese. Usually when I encounter this unfortunately frequent stereotype, I politely correct the person of their ignorance and move on.But when I told him I was not Chinese and in fact Korean, he asked me “oh are you from North Korea?” After replying no to that outrageous and inappropriate question, I told him that that was rude and racist, to which he responded “oh nice”.He continued to ask me questions assuming that I was not from the US (I was born here). This made me feel very uncomfortable and angry. After having to take a few minutes to collect myself, I spoke to his manager but I don’t believe anything was ever done.
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August 2023 by John Day
I wanted deodorant not a lecture from the worker there on how I shouldn’t press the button that says “press for assistance” more than once when I am waiting 5 minutes for deodorant. It was inconvenient CVS started locking up a 6 dollars item even more inconvenient the employee is acting like he won’t unlock it for me because I press the help button to many times.
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July 2023 by Lisa K
Well stocked. Convenient location. Clean.
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March 2023 by Riley M.
I remember getting lashes, and the employee told me "I don't like girls who get long lashes" after he had to unlock the display like who asked like be so FR rn and then handed me the lashes. Then the following day I came in with no make up the same worker told me it was store policy to bring locked items to the front like ???
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February 2023 by James Winam
The lady at the register is the most incompetent person she is so rude the store had wrong price on product and refused acknowledge there mistake I will never give this store my business watch out consumers
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January 2023 by Muhammed Hussain
Store was clean and isles were full of products at the go------ employees were well mannered and helpful.
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January 2023 by Dagmar Thomas
I asked the girl what I needed, she sent someone to help me. The man was very helpful since I don't know anything about electronics. I'm most grateful.
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January 2023 by Thurayya Ali
All cvs services are perfect and all staff are friendly, kindly and helpful
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October 2022 by Alex
The Asian guy at the register has to be one of the rudest people I've encountered in this area (and we're talking Downtown Crossing)... Arrogant and Rude demeanor/energy. No eye contact, no greet, no social skill and 1 word answer. Sorry man, but you should find another job if you don't want to deal with people --- newsflash, the world is full of them (people). Sorry I bothered you today during your shift to be at work and to work. Customer service is not for you -- and I really do hope you're not a manager, because I can only imagine what the work environment is like. -- don't say, we don't understand what it's like... -- honestly, one rule to live by *don't be a 'Richard'* Take care and good luck.
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October 2022 by JL Llorens
The pharmacist gave me all the excuses to push me to go somewhere else to get my prescriptions.
