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November 2023 by Susej J.
THIS PHARMACY AT CVS IS SO UNPROFESSIONAL..My doctor's staff had to call 4 times before she even got a pick-up..Phone rang over 34 times...Went to pharmacy for needed renewed medicine..Pharmacist has suchan attitude..told me it didn't exist...Become arrogant and argumentative.Told her the doctor's office affirmed that my prescription was valid as theysent out a written request weeks ago..and showed her a copy..Very important medicine for my heart..They have cut back on staff...Assistants act like they are doing you a favor giving you your meds...They have stopped answering phones completely from patients..Tell you now-to always leave a voice -mail and will callback..Not true..rarely hear from them...This CVS IS A NIGHTMARE..AND UNRESPONSIVE to a clients needed meds..
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November 2023 by Jeremy S.
Very convenient location for all the tourists walking through North End. It's a small CVS but they have everything you may need, they also offer self checkout.
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October 2023 by Brazz R.
Amazing staff that helped us in a pinch. We were stuck without access to medication while traveling and they went above and beyond to help us. Would definitely recommend.
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January 2023 by Hamza Malik
No option to get a digital copy of a passport photograph. And you'd have to buy an expensive flash drive from them for this.
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December 2022 by Do R.
Stay away from this location. You will never get your meds on time. And they are helpful.
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July 2021 by Doug B.
Exactly what you'd expect of this national chain. Very helpful staff. It is on the end of the North End near the green strip. Nothing out of the norm, so average.
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November 2019 by Oksana H.
Can you please have at least one person at the registers? Not all of us can do the self check out. Today there was no one. And when I asked someone to ring me up, they said there's no one and it's only self check out. There are a lot of reasons and situations for which a person needs an employee to check them out completely -not just help at self check out.
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January 2019 by Michael H.
Never thrilled when the employee states "not my problem" and recommends calling CVS customer service 800-number and doesn't take accountability and ownership to resolve the customer issue, particularly when said customer is paying extra for ExtraCare/CarePass memberships. By the way, CVS customer service is the one who referred me to my local pharmacy and they too said they couldn't help me and I must go local. The expedited pharmacy home delivery which guarantees 1-2 business days doesn't work -- and apparently, it's not CVS' fault in their mind as the post office is the partner for the delivery so I should resolve it with them. Why pay extra for CarePass? Why have false advertising about CarePass delivery times? Why point fingers and make the customer navigate your internal bureaucracy?
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April 2018 by Rebecca K.
WORST customer service. I've been shopping here multiple times weekly and the employees are never friendly, act like they don't give a sh*t about their jobs or the customer, and are just plain rude. I spend hundreds of dollars here a week and am rarely smiled at or asked if I need help. Oh, but the minute I accidentally spilled my Dunks Iced Coffee or missed an item out of the 30 items in the checkout that I piled up, there is an issue. Boycott this store for awful customer service! There's a Much Better CVS down this street a few blocks away near the TD Garden. It's bigger and staff is super friendly.
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January 2018 by Janet M.
Never again will I go back here.. I went this morning before work to get meds for my kids and something for myself . As I went in , the front cashier kept staring me down and every isle I went she kept an eye on me like if I was stealing . She kept nodding at someone like telling them to keep an eye on me .. I'm sorry but I'm not there to steal . I'm a hard working mother of two and don't need anyone following me or acting like I'm a delinquent.. but she only kept staring at me and not and anyone else . I hope it's not because I'm Latin ... I shop a lot at CVS but never will I go back to this location
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December 2017 by Bruce K.
Not easy to find because the outside signage blends nicely into the theme of the neighborhood. I walked past it twice before I finally spotted it. Oops on my part. It's a full service CVS with the usual personal care, over-the-counter, snacks, drinks and pharmacy. I noticed a bunch of "tourist" stuff too including SIM chips and phone accessories. I managed to find my cold treatment drugs and a bottle of juice, paying for it quickly at the self-checkout before I was on my way. Easy!