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April 2024 by Felice Imhoff
Very small for a flagship store and with a manageable selection
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March 2024 by Brooklynn Fairchild
Very poor customer service. They were not busy and I was attempting to try on a pair of shoes, all the workers but one ignored me as I attempted to ask for a size to try on. I waited around for almost 20 minutes trying to get someone to help me. They acted annoyed anytime I tried to get some help. Had I known what size I needed I would have walked out and ordered them online.
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March 2024 by Abdias Colon
Best place for Converse fans
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March 2024 by Rich L.
Upon arrival, I was greeted by friendly staff who were very helpful. This store location feels boutique vs other greater Boston locations I've visited. Surprising, considering this is the HQ *flagship* store... or is it? It does have a custom area in the back where you can really bling up your shoe purchases, which is unique & cool. Overall, a great & pleasant experience so I plan to visit again when I'm in the TD Garden area - THANKS Team Converse!
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March 2024 by Relaxedsoul
Very helpful workers, good selection and more.
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February 2024 by Wanda S
If you love Converse then you have to check out this store. They offer customization services and exclusive hard to find styles.
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January 2024 by Julia Sassi
Staff is so helpful and the store is very well laid out and organized. They have unique apparel that I don’t see anywhere else.
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January 2024 by Tiago Almeida
one day i have discount and the day after ZERO discounts. TERRIBLE
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October 2023 by Rachel Mello
They don't carry wide width in the store. How incredibly ANNOYING. They get 2 instead of 1 star because the salesperson was very nice. But I am so angry at this store now.
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September 2023 by Vivienne V.
poor experience. Came specifically to get my own designed shoes. Staff was very busy with rearranging shoes on one wall. i asked to get a sepcific size and canvas model. Came back with wrong size and leather model. Custom make takes 1,5 month with no overseas shipping option (they are a multinational company). Hence I could only chooses from some applications but the ones on display were not available. So I left with nothing but an odd experience. Not flagstore worthy
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August 2023 by Xaime Quintana
We went to buy some shoes and customize them and once we had paid for them, a tall man with glasses who we believe is the manager treated us as if we were thieves and He asked us to show him the tickets and the bags that we had stolen something. Something like this had happened to me in my life, let alone with a guy as unpleasant as this one.
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August 2023 by Steve B
So much for a flagship store, they have very little stock compared with what’s online. Very disappointingWe did get the funniest welcome ever though; “Welcome to my store, all our products here are new” ?
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July 2023 by methus rewtawee
This is terrible work. I was design and order from them. 2-3 later I went to pick up but they gave me unacceptable wrong design. They said they gonna redo it and ship it to my apartment next day. One week later my sister call them and they said they gonna ship it now. Other week passed I call them. The answer is same they said they gonna ship it now. The guy even remember me by the phone. I don't know what happened but this is unacceptable!!
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July 2023 by Ross Berling
Workers are surly and rude. Tried to understand the concept behind custom shoes for my kids and every question we asked was “uhh…no” until my wife said “you sure like to say no” and he backed off his attitude.There was one helpful person in the store and that’s when we actually got answers. Kids shoes are basically not customizable and you will wait about 4-5 weeks for your shoes.
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July 2023 by Jason Brooks
Fairly small-sized store. Didn't love when the store employee sassily told us that wide converse sizes were "not a thing" when in fact you can order them from the website. Decent AC though.
