10AM - 6PM
20 Cummings Park Dr, Woburn“Tan was wonderful. Even though my hard drive was unfortunately not readable in the end, he spent a lot of time trying to make it work for which he didn’t charge me. Highly recommended.”
10AM - 6PM
6 Fordham Rd, Allston“Craig, Ryan , & Doug are the best in the business, I've used them for about 20 years, they are polite, quick, professional, and InGenius! My latest repair they came in at $230 under estimate, saved all my data, and made the early deadline. I don't know what I would do without them!”
“This review is for those considering service plans offered by some of the big names like Best Buy.
My wife and I went with Best Buy about four years ago. Used them a few times since then. The last time was a few weeks ago with my HP ENVY laptop. It was booting up and operating slowly. A Best Buy service person took control of the laptop via cyberspace, did a few things and it worked fine for a short period of time until recently when it became unusable. I took it to Somerville computers and left it with Mario overnight. We communicated two times by phone. In the end, he backed up files, replaced the Windows operating system (which had damaged files) and replaced it with the most recent version. He also uploaded Microsoft Outlook. I had email back along with my high speed laptop for a very reasonable price.
The bottom line is this; the big guys can have talented folks but in general you luck out when you actually get one. Why not go to a local guy who by all reviews is highly experienced and reasonable? Like most good things nowadays, stay local, buy local.”
10AM - 6PM
533 High St, Dedham“Al was simply THE best! He diagnosed my problem, advised me that my MacBook was still under my AppleCare+ warranty, plus showed me how to schedule a Genius Bar Appointment ant the Apple Store - all for free!! He wouldn’t even accept a tip! There are still “good” people in this world. Thank you, Al. You’ve restored my faith in humanity!!!”
8:30AM - 4:30PM
314 Central StSuite 1, Saugus“I am so happy with my computer. I brought it in about a week ago. It was running so slow, I had pop ups that just won't not stop and in some cases it would take up to half an hour to just turn it on to log in. I got it back and it felt like it was an entirely new computer. I had in back in 24 hrs and I couldn't be happier. Wish I could give it 6 stars”
10AM - 6PM
358 Boylston St, Brookline“Needed a usb-c cable in a pinch and called ahead to ask if they had it in stock. They did, and had it ready for me when I walked in. The owners were really nice!”
10AM - 9PM
730 Memorial Dr, Cambridge“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
9:30AM - 5PM
329 Washington St UNIT 100, Woburn“I popped in MICROS northeast after Best Buy was unable to assist with a physical fix of my Lenovo laptop. Joe was honest and very helpful. THANK YOU! I highly recommend this location for computer services.”
“I had an exceptional experience at Tech-World Computer Store! From the moment I walked in, the staff was incredibly knowledgeable and helpful. They guided me through the selection process, ensuring I got the perfect laptop for my needs. The store had an impressive range of products, and their prices were competitive. What truly set them apart was their outstanding customer service and post-purchase support. I couldn't be happier with my purchase, and I highly recommend Tech-World to anyone in need of top-notch tech products and service. Five stars all the way!⭐⭐⭐⭐⭐”
9AM - 9PM
550 Grossman Dr, Braintree“This been my favorite Best Buy location out of all the ones I been to, the customer service have always been great for me. I have done a lot of pickup orders for this particular location. - SheCallsMeJuvi (YouTuber)”
“A reliable spot for most of your tech needs. Wide selection of gadgets, from smartphones to smart home devices. Prices are competitive, often matching online retailers.”
“I had to rush to repair my iPhone (broken screen no longer showing anything), the staff was very responsive and attentive, phone repaired in 2 hours.
I recommend Genius bar from this store ?
I thank young Zak who helped me make myself understood by the technician ?”
“I have nothing but positive experience with this store. A few months ago I was there with my friend who was buying a MacBook Air, no appointment and the transaction was smooth. A few days ago I walked in trying to wipe out data on old phone since I got the new iPhone 15plus working fine. Nathan fixed it in a few minutes after I googled it and tried for hours, Nathan was courteous, friendly, and professional. Later that day, I walked back because I decided to trade in the old phone to buy a new iPad, I got the assistance right away, the transaction was again smooth and professional. I feel the store has good work flow and the stuff is well trained. I do know why the total rating is so low?! Personally, I will keep on using this store for my Apply products needs.”
10AM - 9PM
162 Santilli Hwy, Everett“I like how stuff is labeled there, you can see just about every department as soon as you walk in.
(well that is if you're tall,)
Great Sign color contrast so people with A bit poor vision can see as well.”
9AM - 9PM
14 Allstate Rd, Dorchester“Ran in on an especially boiling hot day to pick up two keyboards I had ordered online. The kid at the counter was awesome. Friendly, kind, pleasant, quick. I wish I got his name. It was 4:00 pm on June 18th if that helps. Nice job, young man, you are a credit to yourself, your family and your employer.”
9AM - 9PM
700 Providence Hwy, Dedham“My wife and I were able to get in and out and get what we wanted fairly quick at this location. Customer service was very attentive and knew exactly where everything was. Only thing is that it was kinda small compared to the one closer to our residence. But great experience overall.”
10AM - 8PM
1201 Broadway, Saugus“I have bought several things there and I think the service is very good, even though my English is terrible, the guy who helped me last time was very patient and very helpful. Those are the things that make one loyal to a brand or a store in particular.”
10AM - 8PM
508 Legacy Pl, Dedham“Genius Bar My technician Jarrod went above and beyond, without having an appointment speedily accessed the issues of our devices and resolved them. Conversation of productivity made the time fly by seamlessly! Apple has workshops also ? Neihma was great also! Thanks Apple will be back for purchase and check out the apple pro demonstration.”
10AM - 8PM
250 Granite St, Braintree“why does apple make new cords for all new iPhones they should keep the same plugs all these new accessories can add up in money for 2 phones you're talking 400.00 not many people have all this type of money we should be able to use our old cords to charge the phones”
“My experience at the Apple Store was exceptional. The store’s minimalist design and open layout immediately created a sense of the future, which really attracted me. I was impressed by the simplicity and elegance of the product displays, which made it easy to interact with the devices. The staff, known as "Geniuses," were highly knowledgeable and attentive. They were quick to offer assistance, and I felt like they really understood the products inside out. The Genius Bar was truly helpful, and the service felt personalized and professional. The overall shopping experience was smooth and stress-free, with no aggressive sales tactics or distractions. Although Apple’s prices are higher, the premium customer service and creative products(especially Vision Pro) made it worth the visit. I would highly recommend the Apple Store to anyone seeking a technological and luxurious shopping experience.”