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April 2022 by Rosalie Gaffny
Exchanged equipment today Laura was very nice and helpful
Always had a smile on her face Thank you for making it so easy for me
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November 2021 by Kathrin F.
I wouldn't go back in there if I left my pregnant Labradoodle in there. I went in there with a working phone, they somehow managed to break it and then offered to fix the problem by giving me the opportunity to buy a new phone in store lol. Staff were unfriendly and very unprofessional - I was in store for 4 (!) hours. Staff were Eating in front of costumers and telling me they were bored while trying to solve my problem. Ended up cancelling the service and walking down to T-Mobile down the street who solved my problem in 15 minutes.
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June 2021 by Truth
Terrible customer service. None of the staffs ever smile. The female manager was even worse. While asking for cheaper plans she offers the more expensive ones. When you try to lower ur plan cost, without checking she just say therea no cheaper one when on the web it shows cheaper plans.
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June 2021 by Richard Savio
Their store is wonderful they're very helpful and great
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June 2021 by Cary Eyges
The nicest service ever. So helpful!!
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June 2021 by Nick Laplaca
It is Sunday morning at 10:15AM. The store on Border St. in East Boston is closed even though the website says it opens at 10AM and the sign on the door says in opens at 10AM on Sundays.
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June 2021 by christopher ily
The store can be very active with customers.but the girls that work thereThey stay calm and cool!
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May 2021 by Frank Bonwith
Updated store. All Xfinity stuff. Customer service, isn't bad. Pay your bills.
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May 2021 by William Schofield
Store was packed so I thought I was going to be in there for the rest of my life?! But the service was great and I was out in just under 10 minutes!!
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April 2021 by Ida Puopolo
Service was great, products are terrible...2 bad recycled cable boxes...NOT GOOD COMCAST !!!
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March 2021 by Maureenmary Connors
I’m giving this Xfinity store 5 starts because they have great employees like Caesar working there! I came in needing new cable boxes and Caesar made it very quick and easy. He is very professional and friendly, I will definitely come back to this store for all my Xfinity needs.
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March 2021 by spring garden1
I did selfparking instead and the price was affordable compared to other places around Boston
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February 2021 by J F
I went with someone who waited for a while in line. The employees seemed confused with a simple check on past purchase. I stepped out as too many people were in the store per posted signs, but no employee addressed it.
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February 2021 by Zine Boulegroune
they never have 4 k cable box ...useless
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January 2021 by Angel A Arias
Good service quick and easy just long lines but they know what they're doing!
