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“I rent from them all the time the staff is great they accommodate you in anyway they can It’s a rental place and they have to deal with people destroying their vehicles because their rentals and not four wheelers people abuse him them and do damage and then get upset because they don’t want to pay for the damage I’ve been renting there for years never once have I had a problem but never once have they had a problem with me bringing vehicles back with damage people get upset when they break something and don’t want to pay for it when I go there I make sure and ask for the cleanest and nicest vehicle I bring it back the same way I have never had a problem that’s the policy so are you people that are mad don’t destroy their vehicles and you won’t be charge for it it’s very simple respect their properly as if it was your own”
7AM - 7PM
985 Massachusetts Ave, Boston
Truck Rentals
“I had a very bad experience at U-Haul in 844 Main St, Cambridge, MA 02139. My reservation was given to other people by the customer service in that office even though I called them to confirm the reservation before I came. When I questioned it, I was told that the reservation was first come first serve which I think was very wrong. I did have very good treatment at U-Haul Moving & Storage At Mass Ave Boston though.”
“Did not had any issues, it was an easy set up (pick up and drop off) and very friendly client facing personal.Don't recall the name but the worker who helped was friendly and open to answer all of my questions, explaining all of the options if I might not be back by closing hours.Update:I ended up coming back after hours and did the process of returning the truck through the app and left the keys in the uhaul box.”
8AM - 7PM
985 Massachusetts Ave, Boston
Truck Rentals
“I went to UHaul to fill a propane tank, had never been there before. I pulled in the entrance and ran into the customer service area. It was busy. I asked a man in a uHaul collared shirt where to go and he walked outside with me and pointed and I specifically asked if I could drive over because there was a do not enter sign and he said yes. I drove over and parked next to the propane and got out with the heavy tanks. A young woman yelled out that I could not park there and I said that I was just told by someone in customer service to pull over here for the propane. She said "you're not special, you don't get to park there."Now, that's not a nice way to speak to a customer, particularly given it is not marked that you cannot park. I moved the car across the street and she made another guy move his truck, didn't tell him that he was not special. Once I got the propane that young man was very pleasant and polite, but someone needs to put up signage about the parking and someone should have a talk with that young woman about how she speaks to customers. The 4 star is because of the other two employees, particularly the young man at propane. If I had based the star on the young woman's treatment it would have been no stars,”
“This is one of the best Home Depot s. The staff people are friendly and accommodating. The manager Geoff is a good guy he knows his stuff. Clean please easy to get in and out.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“We rent from Ryder in South Boston at least twice a month. Every rental is flawless and the team always gives excellent customer service 100% of the time. I highly recommend this location.”