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February 2024 by Mike E.
Was just here to get a check, Devon at the counter helped me out, really great guy!
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October 2023 by John Stillwaggon
I’d give it zero stars if I could. Went to the Citizens branch on Washington St. expecting it to be open until 1 pm. It closed at noon. Okay, fine.I went to the this branch since they’re open until 3 pm. Forget it. It was closed despite the posted hours on the door indicating that it’s open until 3 pm. Which in turn, translates into Google Maps showing that it’s open until 3 pm. How many other people go over there expecting it to be open especially since most other Citizens branches are closed?Epic fail for Citizens.
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December 2022 by J
Incompetent, ignorant and very rude staff, if your going to go to a Stop & Shop branch, I rather drive to a branch in the suburbs outside the city, better educated, competent and able staff. Sad to say but the staff here are a 0.
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December 2022 by EJ Burton
Tellers are always respectful towards me, especially the woman Quianna
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October 2022 by Edward Wiederer
Horrible. This was the only local branch open later than 4 p.m. Only one teller working. Waited in very long line, only to be told my transaction requires manager approval. Guess what? No manager working there. At 4:30 p.m. on a weekday. Take your money somewhere else.
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October 2022 by Kristina “Chicklassique” Mateo
Won't recommend going here. They have the most ignorant mannerless ppl working thetr. Non exsistent customer service/ people skills. SO DISGUSTED.
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October 2022 by Misael Mateo
Rude, more attentiom was given to the other tellerDid say mpre then e words. Horrible customer service. Wont' be returning.
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September 2022 by queen boston
Unprofessional totally disappointed with the customer service
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July 2021 by John Wolf
I can only describe this place as weird.
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May 2021 by Colleen Hagerty
Worst experience I have ever had in years of banking with Citizens bank. 40 minute wait that not only went unexplained, but was joked about. Unable to process a simple withdrawal.
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January 2021 by Irvel Sylvestre
Super fast service with a smile!! Zaphena was great.
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December 2020 by L Psbn
Worst service! They do know their job at all!
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December 2020 by Munhoz Santorely
5 windows 1 teller long wait poor customer service
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June 2018 by Linda Martin
Good location ...friendly and helpful staff...but line can get very long so plan on waiting awhile.
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January 2018 by Antoinette Toussaint
This location sucks. They are unprofessional and extremely slow. Four tellers were behind counter and only two working while other two are having a conversation with extremely long line. The teller who was having a conversation was back talking because I said it looks like you're talking. This happen 1/16/2018. Very unprofessional will not attend this location unless necessary.
