-
December 2023 by F R
What bad service at this branch in East Boston, you make an appointment and stop working to join them and it turns out that they fool you to schedule an appointment since it turns out that they don't have anyone registered, if you could give zero stars it would be very little.
-
September 2023 by Aline Brito
Never had an issue, glad it's opened back up.
-
May 2023 by Dirlei Oliveira
Lines are always huge with not enough tellers workingATM is 80% out of money most all of the timeSo so bad
-
January 2023 by Elizabeth Castaño
Terrible service. I made an appointment with the advisor Catherine Bonilla at 9:00 am and she did not arrive. Another adviser told me that she was late and that she did not know what time she could attend me. They never called me to let me know that the appointment was going to be postponed and I missed the trip to the bank. What a bad service.I was going to open an account with this bank but after that bad service, better not.
-
September 2022 by Tom Jones
Good Bank to be with i.m.o., haven't had any issues myself and they always help me.
-
August 2022 by Omar T
Citizens Bank always has a massive line, they refuse to hire more Tellers. The card scanner is broken so you can't get inside after closing. The ATMs regularly are out of cash, worst bank I think I've ever experienced.
-
August 2022 by Robert Nguyen
I feel like I’m in a Mayan City
-
July 2022 by FRENCH BOUQUET
Just was at this bank.....no money available (deposits only) & same with ATM. 2 Tellers only with HUGE line wrapped around inside and out: I guess fine until while your waiting you see the glass teller windows are all dirty with fingerprints etc (just not clean and noticeable). Floors and rugs have to be cleaned/mopped and swept properly. This is weekend of July 4th. Branch is not good standard and especially knowing this community is all "check cashers" makes it worse.
-
March 2022 by Casa Kech
Bad one
-
December 2021 by Gabriella M
literally every single time for the past year that i've come here there is always a HUGE line all the way to the door if not going all the way outside and they legit have like one or maybe two tellers working. ATMs are very slow and the line moves even slower. horrible!!!!
-
July 2021 by Shay Bad
An atm is always out, there are no other arms for this bank in the area, Only 2 outside the bank and one of then is constantly out of money. They need to do better.
-
July 2021 by Shakhari B.
Every single time I go there an ATM is out of money, lines always down the block and there is no other atms for this bank in the area. They disgust me.
-
June 2021 by GiGi G
literally every single time for the past year that i've come here there is always a HUGE line all the way to the door if not going all the way outside and they legit have like one or maybe two tellers working. ATMs are very slow and the line moves even slower. horrible!!!!
-
May 2021 by Marco S
Bank never opens on time!
-
April 2020 by yolly yolly
Is true they are slow, I went in 3 people working 2 talking 1 said wait a minute while she looks at her computer, didn't wait long cause it was me and another customer no one else but if you have complains call the better business bureau they will look into it..