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December 2023 by Yihan Lee
Schedule meeting with Djenafra at 4:00 PM, I'm late for 25 minutes, and she came out and said 15-minute grace period need to reschedule for another time and go back to the office to chat with other workers, when I got home checked the app it shows 60 minutes. No phone call or email regarding the grace period.
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December 2023 by Akshay Bodhankar
Extremely poor customer service. The guy at the front desk was acting like he did not want to do any work. Even though the bank was going to be open for a while, he asked me to schedule an appointment for next week. When I did schedule the appointment for a later date, they mailed me on the day of appointment and asked me to reschedule.
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December 2023 by Songxia Li
The worst Chase store experience I have ever had. The front door reception guy needs to “fix” his attitude, and he just wants me to get away ASAP.
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December 2023 by Holly Shaarda
Daveiga has made our banking experience here fantastic! She always remembers us, is so friendly, and makes banking tasks feel easy!
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November 2023 by Lynn
Went there to deposit money but the lady in the office next to front door acted as if we owed her a million. Really weird experience.
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September 2023 by Feng HU
Very, very unprofessional. He didn't even know what the business he was handling was. Even their manager didn't know what it was
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September 2023 by Spencer
Shruti was delightful to work with and squeezed me in to their schedule. Everyone here is friendly.
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August 2023 by Ravindra Chabhadia
I recommend considering a different bank due to their extremely poor customer service. Despite rescheduling my appointment three times, they still haven't provided me with a confirmed appointment. It's clear they don't prioritize customer satisfaction.
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August 2023 by Han Yan
Ben was willing to squeeze his schedule and took me in without an appointment. The experience I had with him was truly wonderful.
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July 2023 by Oscar Zhang
Very disappointed with the service at this Chase bank branch, as featured on Google Maps. The staff member at the front desk showed extremely poor service. An hour before closing, he began stating he was no longer handling any transactions, though he simply chatted with an individual who seemed to be of Indian descent, showing no signs of work. As a private client of this bank, I am shocked and dismayed by this lack of professionalism. They made up various excuses to avoid work, contributing to a very poor service experience. I truly hope Chase pays attention to this serious issue and takes necessary measures for improvement.
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February 2023 by Daphné Y
Terrible experience with Lucy! She doesn’t even know how to do a remit international wire and instructed me to use my APP. Apparently, it can only be done at a branch!
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September 2022 by Az Ar
The bank specialist, Mr. McCarthy, is helpful and polite. Highly recommend his service and public notary assistance.
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September 2022 by Haotian Zhang
worst chase ive ever go to
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July 2022 by Azael Araujo
The bank specialist, Mr. McCarthy, is helpful and polite. Highly recommend his service and public notary assistance.
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June 2022 by Judy Lee
Good bank and the specialist Mr. McCarthy is really nice and polite. Strongly recommend.
