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October 2024 by siva sangari
I had very bad experience in Boston Chinatown .They didn't accept my discover card 1 year summary which contain my address .Very rude and too much attitude
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September 2024 by nader adamali
Service was great from the moment we entered, we had no appointment. Eric huang served us, professional, courteous, efficient and very efficient. We opened a new account for my daughter.
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September 2024 by Benett Antal
The staff at this bank location is really helpful. I needed to do a non-conventional transaction, and they were very helpful with this process. Everything went smoothly.
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June 2024 by Trice Hansen
One of the agents was very insistent that I don’t get a money order giving me a heap of advice, but when I told her I wanted to go ahead and do one away, she kept questioning whether it was a decision I want to make. overtly helpful is sometimes bad, feels like if she had just listened that I was spelling out to her that I had already came from another bank and discussed the logistic throughly. not great service
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September 2023 by 李白玉
I love this Chase branch. Everyone at this location is super friendly and helpful. The Manager Cheng is absolutely amazing and professional. Keep up the good work. — Rouchuan Yang
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April 2023 by Victoria Yu
Amazing experience. Qianqian and Nalida helped me get my money order refund sorted out within 30 minutes, which the Chase branch at Downtown Crossing couldn't after weeks. Staff is incredibly friendly, helpful, and knowledgeable. Thank you so much!
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April 2023 by happy Chen
They are super unprofessional. Their attitude and efficiency are ridiculously awful. Especially Adam, he told me to come back while he missed a document and he was not even here when I made a appointment with him. They even try to make me come back here three times in due to their mistake.
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March 2023 by DIANA MARTINEZ
Yesterday I went to Chase On Kneeland Street, Chinatown, MA & my experience was the Greatest! Thanks to God, I was taken care of by Mr. Wong—Very Friendly & Detailed! He took care of my issue in no time; unlike other bank I had visited the day before, for same issue—& they didn’t make any effort to help me… Thnx, Mr. Wong-You’re The Best & from now on I’ll go to your Bank for anything-you & everyone there are very Welcoming-God Bless!
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May 2021 by Jiri Hospodka
Was told I can not notarize a document I already signed. Very smart people :D
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June 2020 by James Comiskey
Chase is morally bankrupt--they are the world’s largest funder of fossil fuels, which means they are making climate change worse. Protect the people who are your customers and divest. There is no future in fossil fuels.
