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October 2023 by sarah l.
It took me a while to transfer out of Bank of America after 30 years, but I finally opened my business, brokerage , and checking accounts at Chase, and I'm so glad I did. Chase has excellent customer service. As a Chase private client, I get many additional perks I never got with any other bank. I also carry the Chase Ink and reserve credit cards and they're one of the best cards for frequent travelers like myself. I only wish they'd open more branches in Massachusetts.
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August 2023 by Rucha Kale
I met with Daniel Samudio here for a couple of services. He was very patient, respectful and knowledgeable. For the areas where he wasn't an expert he pulled out info from other sources and got us exactly what we needed. He even stayed late to ensure I'm all set and he did that with a smile. Thank you for your proactiveness and customer obsession, Daniel.
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May 2023 by Sara A G.
not even one star, I'm a foreign investor and when 1 month ago I opened my account willing to give them a chance since in MA they are new. now I got a letter they don't really know who I am and I don't have funds, they need to verify in order to give me back my money. that actually they don't know how much it was because they close my account. is this serious. I have checks and everything organized but has been a headache instead of solving my issues that it's why I opened this business account
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March 2023 by Paula R.
Horrible horrible bank especially with mortgages. There customer service is horrible. You can ask for a call back never get it
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January 2023 by Will Richards
The ATM at THIS BANK sometimes works, if you HAPPEN to get there when the 24-hr atms are actually open.
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November 2022 by Gary Huang
I had a question that probably could have been answered in 1 minute if someone had answered the phone, other branches all pointed me to call and inquire this branch. I called all morning and nobody answered the phone, but there appears to be plenty of workers in the branch who seem to be free, and their phone does seem to be working. Now that there are other branches in the area, maybe it's time to give up this property to a competent business? I will be reconsidering if I want to remain a chase customer after this interaction (or rather lack of) and several previous experiences.
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January 2022 by Johnny Sotomayor
I will never come to this terrible bank ever again . They charged me 10$ for a check that was from their bank. Instead of just waving it they doubled down and said that they couldn’t . They employees walk around and make fun of customers with no regard and are unprofessional while I’m doing a transaction. Don’t come to this branch because they will let you down.ZERO STARS 0 out of 5
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January 2022 by Darrel Taylor
Been trying to get quarters for laundry a few times over the span a few months and for some reason they are always out. That excuse was valid a few months ago and now I feel like they pick and choose who they give quarters to. Been banking with chase for over 10 years and considering closing my account. FYI to staff: I don’t need directions to another bank to get quarters from when this is my bank.
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September 2021 by Lola Domene
Great location with welcoming and accommodating associates. Especially Liang Tan is a great ambassador that helped a lot with providing suggestions and going through the whole process of opening another account hassle free. I totally recommend this branch.
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April 2021 by Amanda P.
Great branch. Great customer service! I was closing an old account and I do most of my banking with another institution. That didn't stop the fantastic team at this branch from providing excellent customer service. Warm and professional job by all team members, particularly Evan and Victoria. Thank you!
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March 2021 by Sabine von Mering
Chase is the world's number one investor in fossil fuel projects. Don't bank with them. Your money would be used to destroy the climate.
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December 2020 by Susan K.
Chase bankrolls the climate crisis that is causing the seas to rise: RI towns and cities are threatened. Chase needs to stop funding fossil fuel extraction NOW--or get out of RI!
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October 2020 by Lola Saydalieva
Great location with welcoming and accommodating associates. Especially Liang Tan is a great ambassador that helped a lot with providing suggestions and going through the whole process of opening another account hassle free. I totally recommend this branch.
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September 2020 by T Stephen Jones
Chase is the world’s biggest funder of the fossil fuel industry that is destroying our world. Get rid of Chase now! Steve
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September 2020 by Ella F.
Chase Bank funds climate change like it's their overprivileged white son. There would be no issue if the bank weren't in bed with Big Oil. They're killing the environment, and for what? People wouldn't boycott if Chase Bank just stopped funding the destruction of our Earth.
