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May 2024 by S G
Nina did such a great job grooming little Brook and little Teddy! They smell so good, and look excellent. Their nails are trimmed and blunted, teeth brushed, bathed and brushed and glands expressed. both of them look lie super stars. Most importantly, they were in good spirits when we came to pick them up, as nina treated them with such care! Thank you so much!
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January 2024 by jenny hanson
Thank goodness for this place and their BYOD bath option. Staff were so helpful. And there are plenty of treats to bribe the pup w pre or post bath.
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July 2023 by John Laube
Jenna groomed my sister's dog Rickey. What an unbelievable job. Rickey looks like a show dog. Thank you.Jenna
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June 2023 by Irine Sokolovsky
Brought my 6 months old puppy for a nail trim. Great experience, very quick and gentle, he had no reason to be scared or upset. Also incredible price -- $4 per paw (my own manicure costs a little more :) ). Will definitely be back. Highly recommend.
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June 2023 by Martin Loftus
Jay the manager fail to call back to confirm appointment. Then said next appointment was following Thursday. And did not try to fix her error. . I thought that was poor business relation. Be aware.....
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January 2023 by Jenn S.
It was a very seamless experience and they were very friendly! The stations also had towels, a way to control the temperature of the water, and a drying station! Very happy with this place-- I will be taking my dog here regularly from now on.
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January 2023 by Phil Howard
Beck is great with my dog Buster, he always looks great when we get him back.
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December 2022 by Kelsey L.
Highly recommend this place! We live close by and bring our dog in for washes one a month. The staff is so kind and helpful with anything you need. It's so quick and easy + the shop has so many cute items! 10/10 experience every time
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November 2022 by Patricia Thompson
TERRIBLE CUSTOMER SERVICE!! I scheduled my dog for a bath and grooming. They called and said they had to cancel her appointment bc they were short staffed. I said no problem and happily rescheduled. The new appointment day came and we in the car on our way when I got a call 15 minutes prior to the appointment time that they had to cancel again because of short staffing. I was obviously frustrated with the lack of heads up but said ok, we can reschedule again. I asked for a discount on our visit since I had now scheduled two different days around this appointment, traveled in the car to the appointment and wasted time and money. Not only did they refuse any benefit but the owner wouldn't even take the time to talk to me when I asked to speak with them. I said they could call back another time and they refused to call back as well. Putting a customer out two times and not offering even an apology is pretty awful.
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October 2022 by Michelle Talbot
You can wash your own dog!!
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September 2022 by Jean Baptiste
Great staff and process to clean your pups in your own. I have not gone to the actual groomers here. Staff is super helpful and always a pleasure working with.
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February 2022 by Erica Agrodnia
Had the best experience at BYOD today, specifically with one of the employees Jenna. My dog is petrified of getting her nails clipped and was visibly uncomfortable entering the store. Jenna took extra attention, time and care to help my nervous pup. She went above and beyond and even offered to work with us moving forward to get my dog more comfortable with the whole process. I’m so impressed and grateful for this experience and Jenna kindness. Highly recommend!
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August 2021 by Bebe Shih
Disappointed! The review is good so me and my dog went there for the DIY wash service. They just can’t wait to close the store, said we can’t use the air dry at around 5:20. Therefore my dog left the store in her soggy style.
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July 2021 by Kathy K.
Our first time with our 2 labs. The staff could not have been nicer. Caroline walked us through how it works and what comes with and helped us to coax our hesitant lab up the stairs. What a great first experience, highly recommend!
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June 2021 by Melissa P.
I usually wash my dog at home in between his professional grooming, but at the heart of the summer I didn't feel like getting everything ready and didn't feel like doing the entire post-cleaning routine of the bathroom. I came here for the first time and they make everything so convenient! Everything you need is there for a great wash and the staff is very friendly. We'll be coming back here for sure...whenever mama is feeling lazy again
