-
January 2024 by Mark Jr
I recommend working with Bret Desrochers, who made the experience very personable. He's truly a great visionary, and knows how to dial in outfits extremely well at a professional level. This place will have you leaving more confident than when you arrived, I'm a new customer for sure.Thanks Bret,Mark
-
December 2023 by Bjorn Slate
Not until after I had expressed what I was looking for, picked a style, chose a size, tried it on and was told the colors I liked were in stock in my size and started the checkout process did the sales guy tell me that the items would be shipped in 2 to 4 business days and arrive 3-5 business days after that. This store does not stock anything to sell to you on the spot, it’s just a dressing room for their on-line business. That’s cool. Just tell me that when I walk in so I don’t spend 15 minutes shopping for something I want to wear tomorrow. Nice goods. Poor customer experience..
-
December 2022 by Eric
Great clothes, great fit. Destiny was very knowledgeable and helpful.
-
October 2022 by Nicholas Black
I walked into Bonobos, never knowing about this company, looking for a complete wardrobe change. Destiny C. walked me through all the clothing styles, fabrics and color options. Destiny gave me a fitting and told me things about styling that I never knew! I was so happy with the choices that Destiny picked for me that I had to get on Google and write a review. Clothes have never fit me this good! She was extremely knowledgeable and professional. I left the store as a huge Bonobos fan and now I know so much more about clothes, styles, fitting, and textures.
-
September 2022 by Vittorio Iocco
5-star customer service. The sales associates are super friendly and provide helpful advice when it comes to style and fit. I had Jesenia helping me. She was great.
-
August 2022 by Mik Schulte
I can't wait to visit in person! I made an online order, and there was an item that ended up out of stock at the warehouse. I thought that would be the end of the journey for that particular item, didn't give it a second thought. Jesenia at this location sent me the nicest note, offering ideas for a replacement item, a modest discount on that replacement item, and even offered to schedule an in-person appointment! Absolutely floored by the level of customer service and a smart sales strategy! :)
-
July 2022 by Elliot Mortell
This was the most confusing shopping experience of my life. I tried on a few things I liked, but when I went to buy everything they told me the store was only for “trying stuff on” and that I needed to order the actual clothes I wanted online. I was flying the next day and needed the clothes for my trip so I walked out of there with nothing. They also didn’t have my size (standard normal size) for a bunch of stuff which just seemed insane. If you’re going to be a “try on” store then you absolutely need to carry every size or every item. Felt like I was stuck in a Curb Your Enthusiasm episode. Everyone was very nice though, four stars.
-
July 2022 by Lucas Fernandes
I can't rave enough about my experience. I generally HATE shopping for clothes because I have unusual dimensions that make it so almost nothing fits off the rack without alteration. But my experience here was unusually amazing. Maria Morales and Sung Hee Lee spent 45 minutes with me trying on every variety of clothing in the store, all the while being encouraging about different types of styles and offering positive, nudging advice on what looks good. Their patience and positivity is really staggering. And not to mention the clothes look GOOD and fit well. They tapered well to my sides and allowed a lot of stretch and breathability in the chest.Manager Soonia Loum was also fantastic and honored a discount that took some doing, but she was happy to help. Every guide in this store gets a 10 from me. Patience, advice, good vibes, and they make it EASY for you.
-
April 2022 by Bessa Shaw
Because of the hospitality of the Manager Darren, we had a wonderful experience and my husband loves his shirts.
-
April 2022 by Anders Rasmussen
In a half hour Destiny helped me out with a whole new work wardrobe… everything was super comfortable and Destiny made the process super easy!
-
September 2021 by Patrick Simmonds
absolute worst, I've been there twice and their staff can't figure out how to measure, both times the fits were off, the first time they ordered the wrong size. Stay away! Aaron was a sketch ball too, just FYI
-
August 2021 by Patrick
absolute worst, I've been there twice and their staff can't figure out how to measure, both times the fits were off, the first time they ordered the wrong size. Stay away! Aaron was a sketch ball too, just FYI
-
July 2021 by J H
I was also helped by Aaron and when clothes arrived they did not fit.
-
May 2021 by Luke Mastrogiorgio
A great place to shop as long as you don’t need help from Aaron McNeeley.
-
February 2020 by Jamie Abernathy
Suheily and team made our shopping experience great! She took time to answer our questions and make sure my husband got the right fit. Thank you!