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January 2024 by Linda Stone
I’ve had accounts with BofA for 20 years and for 5 years at this branch. I was out walking today and stopped in to get rolls for quarters, dimes, nickels, and pennies, so that I could organize my change to deposit it. The teller insisted that I show ID, which I didn’t have, but I showed her it was me using my phone. She sent me a confirmation text that required I take my mask off, which I preferred not to do. Suffice it to say, my bank REFUSED to give me rolls for my change. I can’t imagine how this petty approach to customer service serves BofA. It certainly doesn’t serve customers. I’ll bring in bags of change to deposit. Some “rules” don’t make sense. The teller said she was “not authorized” to give me rolls unless I could show ID and prove I had an active account.
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August 2023 by JUAN DAVID RUA RUA
Terrible attention. Bad. They change personnel a lot.
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August 2023 by Volkan Arslan
This s.ıt bank is a SCAMMER! Every month I got cashed my checks, for the first time I deposit it via ATM and they blocked my check for 10 days!!! When ı went to brand they are never helpful now I cannot pay my rent and the other things. They are just SCAMMER
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May 2023 by Akram Elouche
Needed two documents notarized but they could not come up with two witnesses in an entire bank that has about 8-10 employees on staff, found it very strange. Went to a much smaller bank across the street whom I don’t bank with and they had it done in 5 minutes.
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April 2023 by He Xiaojun
The bank receptionist- male, over 190cm in height, thin, black. He was rude both verbally and body language, not to mention professional. It's more like I'm being interrogated by him than I'm consulting him about opening an account.Sick enough.
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February 2023 by Elenica Buxhaku
Great staff and excellent service
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August 2022 by GD H
Maria resolved my issue in few minutes. I would highly recommend her!
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February 2022 by Esmeralda Agaj
Is it possible to answer the phone?
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December 2021 by Laura Rodrigues
I was trying to fix an issue related to my digital card and got some assistance from the front desk guy. He was pretty much on my personal space the whole time and wouldn't let me have any privacy while I was going through my bank account. For future reference, please respect your client's personal space.
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October 2021 by Daniel JY Han
Maria resolved my issue in few minutes. I would highly recommend her!
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October 2021 by Mika Est2020
Nothing bad to say I often come here to he cash my checks
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September 2021 by Nicole Alfaro
I have been banking with Bank of America for several years now. I made an appointment with Cooper Kelly to meet at 9am and I get a call from him 50 minutes before the appointment telling me that he is "out of the office today and cannot make our appointment and if we can reschedule for next week". I cannot believe the unprofessionalism for him and this branch. I was looking to apply for a home loan but now I am reconsidering closing all of my accounts and finding a new bank. I was on my way when I heard the voice message. This is very upsetting to me.
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August 2021 by Heidi W.
Very good branch!! Maria, Alex and Sam - all super polite and helpful :) everything went on very smoothly, and we got things done quickly. Will def recommend this boa center!!
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July 2021 by David B.
How do you guys get away with avoiding unsubscribed email addresses by sending your advertisements by way of a different sending address every time? Do you really think your going to bombard me with your marketing over and over again until I crumble and buy what you are insisting on selling me? Stop these senseless emails to my inbox. I am referring Bank of America to the attorney general for unethical marketing tactics
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June 2021 by W. Heidi
Very good branch!! Maria, Alex and Sam - all super polite and helpful :) everything went on very smoothly, and we got things done quickly. Will def recommend this boa center!!
