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February 2024 by elilford
Great experience from the guys at Allston collision center. Both Paul and Abel were helpful, accommodating and did a fantastic job. Very satisfied with their service and will not be taking my car anywhere else for future needs.
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February 2024 by Gerard Gardner
Excellent service and recommendations
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January 2024 by Chloe Strandwold
Excellent service, and they went above and beyond! Thank you! My bumper has never looked better
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January 2024 by Norma Gordon
If you have to have a collision fix this is the place! Abel's service and support was outstanding from starting quote - to parts ordered - insurance company interfacing! Car looks like i just picked it up for the dealer as new! Great experience to balance out the accident experience!
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January 2024 by Rachel Nurnberger
Very friendly staff and accommodating. Usually do not have a good experience with auto shops, but this place was amazing!
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January 2024 by Eli Hopkins
Allston Collision Center was extremely professional and Paul was great with guiding us through the process and ensuring everything was taken care of on all fronts. I strongly recommend ACC for all of your car needs due to their great staff in addition to them providing the best results at the lowest cost.
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January 2024 by Kayla Simon
I cannot recommend Paul and Abel at Allston Collision enough!! After my car was hit in an accident, I brought it here for repairs and I was treated with such kindness and respect throughout the whole process. Ava, Paul, and Abel were all so helpful in answering all of my questions and making my experience as easy as possible. Being involved in a car accident is definitely not ideal, but thanks to Allston Collision the process was probably as stress-free as it could have been given the circumstances. My car was returned to me good as new, and the inside was even cleaned as well! I highly, highly recommend choosing Allston Collision if you need repairs done on your car!
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January 2024 by Nick DiSpagna
I strongly recommend Allston Collision. After a minor accident involving my Mini, Paul and the Team provided a detailed work order and realistic timeline to the service and completion of the job. In the end, the car looked like new. Again, I recommend Allston Collision to any and all who need body work.
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January 2024 by Kerby Colgan
Paul and the team at Allston Collision were a pleasure to work with. They were extremely responsive and communicated proactively every step of the way. Also a huge plus that they work on company/fleet vehicles. Will definitely be returning for any personal vehicle issues in the future.
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December 2023 by Lawrence Tsang
Great work! Abel and Paul were really communicative, worked with insurance, rental car companies and did a great job on working on my car. The car that was fixed was a Tesla Model Y and they helped me fix up some scratches on dings on the bumper. Awesome, would go again! Great job!
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December 2023 by Joshua H.
Hi,My car was repaired at Allston Collision recently and the final work slipped through their quality control.The entire operation there was completely apologetic and went above and beyond to correct the situation (which they did).Before you go trash a business on a review site, please make sure you try to work it out with the business first... especially a mom-and-pop shop like this. These folks wanted nothing more than a happy customer.I am giving them a five-star rating because of how well they handled the situation and stood behind their work.
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November 2023 by Paul P.
I managed to destroy one side of the front end on my Volvo, no less (parts a problem). My experience with Allston Collision was simply extraordinarily positive. I have never encountered the degree of consideration and competence in all my years and they are many.Even if your vehicle is fine go in and meet Paul ,the general manager, your day will be better for it. If your car isn't fine there is no place else to go.
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November 2023 by Charlotte Willauer
After getting in a minor accident that involved my driver door and mirror, I went to Allston Collision and had top-tier customer service and experience. They were able to fix everything with care and efficiency, also with a quick turnaround. They went above and beyond and even took my car to the car wash next-door before I picked it up!! Paul and Abel and rest of staff always happy to give me updates and incredibly accommodating.
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November 2023 by Rebekah Arvila
Allston Collision Center did a fantastic job repairing my Subaru after my wife got into a crash. They ended up replacing the front bumper, fender, and both passenger doors, as well as doing a lot of other scattered work. Paul and Abel were great at answering my questions and staying in touch about progress. It took about 6 weeks for all of the work to be completed, but a significant portion of that was spent waiting on insurance and not the body work itself. The car was washed and detailed before I picked it up, and they even painted a non-matching side mirror that I had bought a cheap replacement. I would definitely recommend them to others but hope I never need to visit them again myself
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November 2023 by Jonatan Fernandez
After bringing in my Accord for a hit and run. It needed repairs to the front bumper, passenger fender and repairs to the passenger door. Long story short they returned the car to me with overspray on my driver side mirror so I couldn’t see anything out of it. They removed the HID’s and stole the adapters for them but left the HID lights in my cup holder for me to figure it out. Now they won’t replace them and didn’t put the fog lights on the front bumper. No attention to detail and will absolutely not talk with your insurance to make you pay any and all deductible’s your insurance loopholes may have. USAA since I’m a veteran advised me not to go there but I saw the misleading 5 stars and went to them anyways. I also had to set up and walk to the nearest car rental that was a few miles away to get it. Absolutely the worst place I’ve ever had my car repaired at. Don’t waste your time with these thieves. They haven’t returned any of my Emails or phone calls yet and it’s been over two weeks since I was given my car back. Here are the pictures of the Ice HID’s they stole vs the dimmed out regular lights bulbs they installed missing the fog light on the passenger side. Fml ?♂️Now after I posted this review I got missed calls from this shop and one email saying they have ordered the lights. After getting harassed by Boston PD for non working lights I had no choice but to fix it all myself out of pocket the day before I even posted this. The fact that only after I posted this review the Owner is trying to bribe me with $35 Amazon lights and still not return my original set up with the adapters… sheesh what a grand ol guy. Keep them and your money the window on the door that got hit was supposed to get fixed by your shop regardless. This repair shop took two weeks to repair the car not two weeks of me not paying what a unbelievable lie. The car was paid in full the next day I was notified it was completed. This says a lot and not about myself at this point. I’m a veteran as well and what a shame. I’ll be making a formal complaint to the BBB for this accusation of me not wanting to pay for two weeks absolutely absurd and a complete lie. I was going to leave this part out but since the owner wants to lie about this…here is the extra scoop…. The shop replaced my front bumper and never installed the “skid plate” that is supposed to be attached. On my first oil change a day later after the completion of the repairs was when I was notified by McGovern Honda that it’s not installed and they quoted me $700 for another missing part not including labor and taxes. The amount of additional costs for me to finish the repairs that this repair shop didn’t complete by the gross negligence is unbelievable.
