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June 2023 by M MDS
I forgot my watch over the balcony and they hold it to me until next day! Thanks guy!Great costumer service!
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June 2023 by Moses MDS
I forgot my watch over the balcony and they hold it to me until next day! Thanks guy!Great costumer service!
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April 2023 by Pauline Flahive
Love the Pinehurst post office location. The women there are always so nice, personable and helpful.
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February 2023 by colleen conceison
Tracy is the nicest customer service rep I have ever encountered! She’s very helpful and so kind!
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December 2022 by Larry Donhoffner
Great see for such a small PO. Congratulations to Tracy for being named Post Mistress.
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September 2022 by Rachel Small
I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.
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September 2019 by Pattie Pape
Very friendly staff. The woman that helped me even saved me $15 with my international package that I would have never known about.
A lot smaller than most locations, but it's a lot nicer
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May 2019 by Martha P.
Amazon Prime package marked as "Your package was delivered. It was handed directly to a resident". This is a business and the package was not delivered. This is not the first time we have had this problem. Try calling the local post office, they give you a number to call and no one ever answers that line. "You need to keep trying" - are you kidding me, I've been trying for two days! USPS you deserve to go out of business!
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March 2019 by Richard Y.
Paid for Express mail told me 2 days took 32 hours to go to Nashua NH. Then 24 hour to leave Nashua nh. So far 3 days to go to Nashua. Now on way to New Jersey 3 more days to get there. Finally heading to Dallas Texas 4 days to get there. 10 days and still not delivered. I could of sent regular mail and saved 4.00. Last time I use USPS.May be Amazon should take over they can deliver in two days
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November 2018 by Patrick Pape
Very friendly staff. The woman that helped me even saved me $15 with my international package that I would have never known about.
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September 2018 by Niharika Karia
Friendly staff
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August 2018 by Serkan D.
I was in post office at 8 am sharp. I have a package to send. The person( his name is Ken) show up with a wall face , he seems like he doesn't want to work and I have to beg for him to accept my package to send. I say hi to him he didn't have any response ,no "can I help you " or any verbal reaction. He stood behind the desk and looking at me. He got my package and put the receipt on desk left right away. The RUDEST person I have ever met who works at post offices in Massachusetts.
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August 2018 by flor miranda
They are very friendly in this location. Every time I go there, they help me and give me complete information without even having to ask. Professional and friendly customer service for sure.
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June 2018 by Niharika Karia
Friendly staff
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December 2016 by Wendy M.
If you enjoy friendly, personal service and have a few minutes to spare, go up to the counter and have Ralph or Mary help you. They have been part of the Billerica Community for 15+ years, and can often be seen taking care of folks that may need some "extra help" mailing packages and such overseas. I've found it difficult to get USPS info on mailing a holiday card internationally (you'd think there would be a simple way, app...couldn't get it to work), and I had a bunch of U.S. "Forever" stamps I wanted to use. No problem, I was told how many of those I needed...and while I waited in line I found cute birthday cards AND another Christmas cards (love their selection). Others shop for colorful pre-decorated packaging materials. This post office is relatively small and serves over capacity (I've lived here 30+ years and it's never been expanded despite ever increasing business). That's not the staff's fault, though.
