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October 2023 by Elaina Chen
This is the worst experience that we ever have with a daycare. We only sent our daughter here for less than two weeks and we decided quit without receiving any refund. I am even not sure how many reviews here are true because we selected this daycare based on the review, but apparently it is not the same experience.So how bad the experience was? First, the teachers seem to be careless. During this two weeks, every time I picked up my daughter, the teachers just stand there chatting and playing their cell phones. Second, during this two weeks, I rarely received any updates about my daughter in the daycare. 1-2 pictures total and no updates for meals, naps or learnings. Nothing. Third, during this two week, no crafts were made; no pictures were draw. My daughter even told me that the teachers did not allow them to draw. I also asked another mom whose daughter is also in the classroom, and got the same answer. My daughter told me that that they are only allowed to play one toy. Fourth, after a week, my daughter told me that the teacher hit her forehead and hands many times. This is the last straw.My daughter was sent to daycare when she was a little baby. She never behaves that she does not want to go to the daycare. However, this time, after 3-4 days, she always told me that she doesn't want to go and ask me to stay with her. I cannot forget her sad/scared eyes when I left the daycare in the morning. I don't think my daughter will lie to me. Did I talk to the director about all of these? Yes, I did except the fourth point about the hitting. However, after I talked with the director, nothing changes. Still no updates, no crafts, no drawings. During the last few days when I stayed with my daughter in the classroom in morning, I observed that there are some children do not like the classroom and the teacher. One girl cried sadly around the door, and no teachers go to comfort her and just let her cry all the time. Then the last straw is here -- my daughter told me that the teacher hit her. I don't have any evidence or videos, otherwise I will definitely employed a lawyer.This is a terrible daycare. I hope my review can help those parents who want to send their babies to daycare. Think twice.
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September 2023 by Peter Tia
I started my son here when he was 4 months old (now 8 months old) and am extremely happy with everyone here. The directors and teachers are all very kind and caring. The smaller infant room teacher Ms Cookie is really great and put me at ease. I was worried about my sons sleep because we had just pulled him from another daycare where he wasn’t able to adjust. However from the first day he was much better than the last one. Ms Cookie was able to know when he was sleepy and have him nap at the right times. She told us about his day and noticed things we might have missed to check with our pediatrician. She logs everything in the app so we know his schedule is going well and takes lots of pictures so we can see him throughout the day. They have lots of different toys and do different activities with the infants like painting that I’m very happy with seeing.
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June 2023 by Kimberly
I have been at this daycare for over a year and a half now since my son was only five months. In December when the new Director Sabrina joined TLE Billerica she turned the place into a magical daycare. Beginning with a wonderful art show of our children's work. Transforming the bare walls into a town where the TLE characters live. Make believe boulevard is the cutest children's village which is so helpful during the winter when the kids cannot go out. New books, new toys, new events oh my! I have to say the Parent's night out event on a Saturday night was a much-needed time with my husband. Thank you for giving me peace of mind while I work.
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June 2023 by Payton McGonagle
I switched my almost 4 year old son over to TLE from a different daycare due to ongoing complaints from the staff about his behavior. Sabrina and Jen were so friendly and understanding. They made the first week transition a breeze. My son loves TLE and comes home talking about different things he has learned each day. Deffinately a good move changing him to this school!
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April 2023 by David Habiel
My son has been with TLE since Aug of last year. We love how clean and organized the classes are. My son used to get sick from daycare frequently before moving to this TLE - it has been an amazing experience for him. All the teachers are very friendly and the new director, Sabrina, has been fantastic. There are frequent communications about the kid’s classes, breakfast and lunch menu and fun activities. The parents are occasionally invited to a round table to gather feedback and improve our and the kid’s experience. The hours are very reasonable - 7am-6pm. The location is very convenient, right off route 3. I highly recommend this center!
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March 2023 by Janilys Quevedo
My three girls loves going to TLE . They are learning so much at school and the teachers are awesome, they have so much love for the students . I feel happy and comfortable bring my girls to school knowing that they want to go see their friends and teachers and I just love how welcoming they are when you walk in the school ? Very happy with TLE .
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March 2023 by Karen Vieira
There are no words for how amazing TLE has been for my son, Vincent. When he first started daycare, he barely spoke. Not only has his vocabulary improved dramatically, but he also comes home excited to talk about what he’s learned each day. The staff is extremely attentive and well trained. We are very happy to be a part of the TLE Family and very grateful for all of their hard work making a safe and exciting learning space for our son.
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March 2023 by Tara Montanez
Sabrina our newest director has been making a huge difference with not only the students at the center but also the staff, including bring back teachers that had left for multiple reasons that my son personally loved and was so happy to see. She has also implemented multiple strategies for the kids so they are able to get the most out of the time in the classroom and learn new things that will be able to help them as they get older and move onto the school system.
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February 2023 by Tim Loiselle
Our daughter has been attending TLE Billerica for two years at this point. The center has become a second family to her (and us). The teachers and administration have been very attentive, loving, helpful, and fun, and have nourished her desire to learn. They truly care. Can’t ask for much more!
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December 2022 by r paolucci
My son has been attending The Learning Experience in Billerica for the past year. When he first started I was dragging him through the door most mornings but now he seems excited to go almost everyday. He loves his friends and his teachers and is greeted warmly by the staff everyday. The staff along with the entire administration team are very welcoming, kind, and friendly. If there were any concerns I had with my son or something going on it was taken care of swiftly and professionally. Would definitely recommend to anyone looking to look into this center.
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December 2021 by Anais Pena
AWESOME center and staff. Have had our little one since he was a little over 10 weeks and he is now 8+ months and couldn't be happier. The teachers are amazing, the staff is amazing and my little baby is so happy and thriving at TLE. Absolutely LOVE it. We also have our 7yo going after school for the past few months and we love the structure and all the activities he gets to do. He loves it too. Truly recommend the center for all ages. They ROCK!
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December 2021 by Aniruddh Maiti
Our little one has now moved into the toddler class. Our little one joined the school 5 months back and has amassed lots of love and friends. The teachers are very helpful and have guided us every step of the way. our little one now looks forward to going to school in the morning. We love you all and thanks for the wonderful work you do for the society!
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December 2021 by Jillian Patt
My son has been going here since he was 2&1/2 months. He is almost 2 now. He absolves it. I love it! The curriculum is great and the teachers are caring and attentive. I would recommend this daycare/preschool to anyone who is looking for a clean and professional atmosphere.
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December 2021 by Terilli Family
Fantastic! Our toddler loves going every day, and the teachers are kind, engaging, thoughtful and patient. The curriculum is great and allows for advanced learning at a young age. The programming is inclusive and the environment is SAFE! The staff are welcoming and We are so thankful this daycare is so wonderful and family like to our daughter! We are always anxious of leaving our child somewhere without us, but We know she is taken care and in good hands each day at TLE. We highly recommend this center!
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July 2021 by Brittany S.
My daughter has been going to this daycare for about 2 years. I do feel she is cared for. Communication with parents/teachers could be better. New management with new changes.
