-
February 2024 by Jillian T Doyle
Tried to deposit money for my 83-year-old grandmother with her deposit slip/account information and was told that you can no longer deposit cash into an account unless it is your own or without a debit card… Very very strange, considering that is a big part of what banks are for lol Going to try to encourage her to switch, but definitely not inclusive for students or elderly who have people assisting sporadically with banking needs where you’re not on the account and situations like this. I use to work for a bank and we’d have parents deposit for their college kids constantly in their personal accounts! Wild that you can’t do that anymore at this bank.
-
May 2022 by How does it?
Lisa has been absolutely amazing! She helped me with my transaction quickly and efficiently!Anastasia
-
February 2022 by Jason Sokolowski
I have two santander accounts... One opened in warwick RI 15 YEARS AGO.... 2nd in Brazil 4YEARS AGO...Today I am closing accounts...All because WITH MASS STATE ISSUED DRIVER'S LICENSE... Onriginal brach open address, ssn number, past addresses, security question answers, both checking & savings account numbers...I was told double verification standards can't be met and I am unable to withdraw 50.00...SO NOW DRIVING TO GET PASSPORT (DUAL id verification) TO EMPTY AND CLOSE ACCOUNTS...
-
March 2021 by Bobby on jade karaoke
Very friendly lady helped me open an account
-
March 2021 by Kim Adams
I have never had better customer service than in this bank. I walk in and they all know my name and greet me and ask me how I am doing.
-
July 2020 by Brian Valanzola
Why is this branch still closed on phase 2 of reopening?
-
November 2019 by sam simon
DO NOT COME HERE IF YOU ARE BLACK. THE PEOPLE WORKING AT THIS LOCATION ARE EXTREMELY RACIST. I WILL NEVER BE BACK I GOT A BAD ATTITUDE FROM EVERYONE IN THAT BANK. IF THEY WERE MORE PROFESSIONAL I WOULD HAVE OPENED UP AN ACCOUNT.
-
September 2019 by A M.
Very bad bank to do business with. If you want to be pushed to open products that you don't want or need, feel free to bank with Santander. Upper management should be proud!
-
November 2018 by Liz I.
Just now I cash my first work check before direct deposit. I am not greeted when I cashed my check it took quite a while and the service was very quiet and slow yet I was the only customer at the teller window.
-
June 2018 by H
Absolute worst bank..incredibly unprofessional and incompetent. I opened an account and closed it less than two weeks later due to the amount of problems I dealt with in that short amount of time - banker didn’t know how to properly set up an account, couldn’t activate card or set up online banking due to their errors setting up the account, customer service was terrible when I called they took over a day to return my call and then they still couldn’t resolve the issues. Was back and forth with them on the phone constantly, and was never able to even use the account. Even worse, they didn’t put my address in correctly so all my mail from them (PIN number, checks, and debit card) was all being sent to my neighbor. Such a headache and a hassle.
-
April 2018 by Anonymous
Absolute worst bank..incredibly unprofessional and incompetent. I opened an account and closed it less than two weeks later due to the amount of problems I dealt with in that short amount of time - banker didn't know how to properly set up an account, couldn't activate card or set up online banking due to their errors setting up the account, customer service was terrible when I called they took over a day to return my call and then they still couldn't resolve the issues. Was back and forth with them on the phone constantly, and was never able to even use the account. Even worse, they didn't put my address in correctly so all my mail from them (PIN number, checks, and debit card) was all being sent to my neighbor. Such a headache and a hassle.
-
January 2018 by Alexandra C.
His job has accounts with Santander so we regularly stop by locations to make deposits and withdrawals. Conveniently-located on Boston Road Drive-up ATM Quick service on a Saturday morning
-
July 2017 by Todd Oliver
I left here because the customer service was bad. Today my wife made me go here to open a savings account for two kids. An hour and forty minutes later, still waiting for them to finish up. It's been six months since I left, don't recognize a single teller, says it all.
-
June 2015 by Christopher Gambino
Lost track of my paperwork when opening a new account.
